Is there a delay in data reporting?

  • Resolved patrickduggan

    (@patrickduggan)


    9 years, 8 months ago

    I’ve installed Simple Page Tester, and I’m testing one page with a variant page. After running the test for two days (48 hours), the plugin is telling me that each page has only 1 unique visitor, while Google Analytics is telling me that the original page has 18 views in the same 48-hour span, and the variant page has 2 unique views.

    Any idea what might be happening? Does the plugin not split traffic if it comes from Google AdWords or Bing AdCenter?

    https://wordpress.org/plugins/simple-page-tester/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Josh Kohlbach

    (@jkohlbach)

    9 years, 8 months ago

    Hi patrickduggan,

    The stats are recorded in real-time as they happen there shouldn’t be any delays.

    What is the source of those 18 views? Was it paid traffic?

    Can you also let me know who the host is? Sometimes certain hosts don’t support native PHP Sessions such as WPEngine and this plays havoc with the redirecting and recording.

    Cheers,
    Josh

    Thread Starter patrickduggan

    (@patrickduggan)

    9 years, 8 months ago

    Thanks Josh! I’m using WpEngine to host our site, so that could be it. The plugin has also caused redirect loops on every page we’ve tried. I saw in another post that plugin conflicts can cause that. We tried shutting off every plugin one at a time and nothing resolved the conflict, so I’m starting to wonder if WpEngine hosting is just incompatible with this.

    Plugin Author Josh Kohlbach

    (@jkohlbach)

    9 years, 8 months ago

    Hey patrickduggan,

    Ahh that will be it. So there’s basically two things you need to do:

    1. Follow this guide:
    https://simplepagetester.com/knowledgebase/simple-page-tester-hosts-support-native-php-sessions/

    2. Remove any pages involved in tests from Varnish server side cache. Varnish completely takes over and doesn’t even use WordPress for rendering the page content, so it makes it really hard to do redirects. Not sure if you’ll need to contact WPE about this, hopefully they have some tools in their console by now for it…

    Hope this helps!

    Cheers,
    Josh

Viewing 3 replies - 1 through 3 (of 3 total)

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