Hi,
when you are editing the order, look at the “order action” section. you can send email/invoice to the user
you can set the order status to pending so the customer can pay for it by going to “My Account”. Then use “Order Actions” to set the invoice. The order is not important.
“Then use “Order Actions” to set the invoice”
Sorry i meant “hen use “Order Actions” to send the invoice”
Hi, thanks for your help! I did change the actions to invoice. It says invoice was already created, however the invoice is not being emailed to the customer, nor do I see it in the system. I see it in the customer account, is there a way to notify the customer of the pending invoice.
I changed it to “Customer Invoice”
Hi,
Look for the section in the order edit called “Order Actions”.
If you don’t see it use screen options in the upper right corner and include “order actions” in your screen. It is a pick-box that says “action”. expand the pick-box and you should see “resend order emails” and choose “Customer invoice”. There is a button to the right of the pick-box that looks like a circle. If you click that button then the invoice is sent to the customer.
