• Resolved dougklein

    (@dougklein)


    I just updated the plugin today, and forms are no longer working, instead delivering a “Failed to send your message. Please try later or contact the administrator by another method.” on the front end of the contact form on Intelemedia.com

    In the back end, the email log shows the email was sent, but in Status shows: “Invalid e-mail address: Doug Klein <doug@studiogood.com” which is the address I put into the form on the front end.

    HELP! This is a production site and form entries are not going through.

    Thank you.

    https://wordpress.org/plugins/postman-smtp/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Jason Hendriks

    (@jasonhendriks)

    the email log shows the email was sent, but in Status shows: “Invalid e-mail address:

    The email was not sent.

    Status shows: “Invalid e-mail address: Doug Klein <doug@studiogood.com”

    This email address is not valid. You are missing the closing “>” character.

    Thread Starter dougklein

    (@dougklein)

    Thank you. I am using Contact Form 7 and your plugin, so I don’t know what’s malforming the email address without the closing >. This is a new problem that showed up today. Can you tell me where to look?

    Thread Starter dougklein

    (@dougklein)

    Never mind. I was able to find it. The Contact Form 7 update today somehow wiped out the closing bracket. Things are working now (though slowly).

    Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Invalid Email Address Problem’ is closed to new replies.