Internal Server Error

  • silverlane

    (@silverlane)


    10 years, 5 months ago

    Whilst updating my website yesterday I received this message and can now no longer log in to WordPress or view my website. I am a complete novice and know nothing about code, etc. Can anyone help, please?:http://www.garienigelhairwork.co.uk

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, webmaster@garienigelhairwork.co.uk and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Viewing 2 replies - 1 through 2 (of 2 total)
  • gkovar

    (@gkovar)

    10 years, 5 months ago

    Updating?
    Meaning, updating plugins?

    The usual solution is to login to your FTP server and move the plugins folder (thus deactivating them temporarily). At that point I’d check and see if it works…if it does…move them back and reactivate one by one until you see which one is causing the problem.

    Thread Starter silverlane

    (@silverlane)

    10 years, 5 months ago

    No, just updating general content. Would have no idea how to log in to my FTP server! Really am just a novice at this, but thanks for your reply.

Viewing 2 replies - 1 through 2 (of 2 total)

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