• When I refreshed my page to check on my orders I received a 500 Internal Server Error. I haven’t changed anything other than updating my orders. When I went to check on the website, it returns with the same error.
    http://www.arizbrands.com
    I can’t login to the administration page, I can’t view my website.
    What do I need to do? Please be gentle – I am below Novice level at this. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Have you tried disabling all plugins?
    Also activate WP_DEBUG in wp-config.php that would show any errors.

    Thread Starter ShawnaM

    (@shawnam)

    Thanks Rajesh for replying so quickly –
    How do I disable the plugins if I can’t get into the administration panel? Can I do it from my host site? If so, where in the file manager should I look? I see the plugins folder and each of the plugins has a folder.
    Also, how do I activate WP_DEBUG?
    Do I change this to “TRUE”? – “define(‘WP_DEBUG_DISPLAY’, FALSE);”
    Thanks for your help!

    How do I disable the plugins if I can’t get into the administration panel? Can I do it from my host site? If so, where in the file manager should I look?

    Temporarily rename wp-content/plugins to wp-content/plugins_old

    Also, how do I activate WP_DEBUG?

    define("WP_DEBUG", true);
    Thread Starter ShawnaM

    (@shawnam)

    I renamed wp-content/plugins to wp-content/plugins_old.

    I tried to change these values to TRUE

    define(‘WP_DEBUG_DISPLAY’, FALSE);
    @ini_set(‘display_errors’, FALSE);

    but it tells me “the server encountered an unspecified error” when I try to save the changes.

    ShawnaM – it looks like your site is on GoDaddy and they are having major server problems (as are many other hosting companies) – so your problem may well be related to that – see:

    http://wordpress.org/support/topic/godaddy-april-11-industry-wide-attack-no-log-in-to-wordpress?replies=2

    Thread Starter ShawnaM

    (@shawnam)

    Thank you!!

Viewing 6 replies - 1 through 6 (of 6 total)

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