Check the permalink for the page by going to it in the admin panel. Are you trying to add the link in a post or in navigation?
To add it in the body text of your site:
Click on the chain button just above the editor and then you can type in which page you’d like to link to and select it.
In Post or Page Editor Visual Tab, enter the text that will become the hyperlink, highlight that text, the chain anchor button will become active (not greyed out), click it and use the existing content link to add a link to a page. The link added will use your current permalink setting.
seacost, you lost me……….:)
