Login to your cPanel and rename your plugin folder to something else. Try to access you dashboard.
Hope, it’ll works!
Thanks for the reply Atlas but we can’t even get onto the control panel because it gives us the error.
(I guess by control panel you mean the admin panel?)
Do you have any other suggestions?
Thanks 😀
no, control panel mean hosting account panel. Where your domain is hosted!
That’s separate from Admin panel.
We’ve renamed the plug ins folder but still getting the same error.
Do you have any other suggestions?
Much appreciated
Hi there,
I’m the guy building the website. I tried renaming the plugins folder from our host, 1&1, but to no avail. I’ve also tried renaming other folders like the admin folder but same nothing. I’ve also tried deleting the plugins folder and then reuploading it.
When I was on earlier, I was on a wordpress domain bit and the domain was shapeinspired.co.uk – However this domain lead to a different site. I renamed it to shapeinspired.co.uk/home (this is where the pages are built around however the aim was to rename it to shapeinspired.co.uk as I thought that was what the section was for) and then it internal errored.
Did I mess up or something or is it due to something else?
Regards
You need to change your database setting. I mean you need to point your domain to new address.
Try this:
Export your database from phpmyadmin and edit it. Find and replace “shapeinspired.co.uk” with this “shapeinspired.co.uk/home” Now drop existing database and import it again.
I don’t understand. Can you explain it in full please? I don’t know what phpmyadmin is nor where to go to export my database nor edit the url.
A full explanation would be greatly appreciated as I’m new to this and not understanding it all too much
I’ve also tried entering “shapeinspired.co.uk/home/wp-admin” but same thing happens
Send me your email. I’ll create video instructions and will send you!
Wow, I appreciate it!
My email is: Jack.Brooks.1995@hotmail.com
Regards
Hi Atlas,
Could you also send the video to:
tomandrews92@gmail.com
Very kind of you indeed
You can watch video on youtube.
Here is the link: https://www.youtube.com/watch?v=orxXdAd0_Yc
Hi there,
Firstly, thanks for the video! I can now access the admin panel again! I’m now onto a new issue. The pages now error. I’ve attached 3 screenshots; one when I click view and the other when I click live edit. Any ideas??
Live Editor
View Page
Regards,
Jack
