Internal server errors (error 500) are often caused by plugin or theme function conflicts, so if you have access to your admin panel, try deactivating all plugins. If you don’t have access to your admin panel, try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, try switching to the Twenty Sixteen theme to rule-out a theme-specific issue. If you don’t have access to your admin panel, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue.
If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.
If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that time period. If you don’t have access to your server error log, ask your hosting provider to look for you.
Thank you so much James, I’ll start trying it step by step. I’ll have to do it by FTP as dashboard access is gone as well.
Just strange as after updating it was all fine, I could post a blog post and add a coupon with woocommerce. Oh well, here we go!
Hi James,
I found the error, had to use the generated server error log. It turns out it’s one of the security plugin called Wordfence.
I’ve removed it, but I’m not sure if this is a question for the Wordfence plugin people or not.
The frontpage works fine, but all the other pages won’t work and gives a 404 error message. Just in case, the website http://www.Baby-Zee.com
I’ve checked that all the pages exist. So is it so redirection error of sorts? How do I go about it?
Sorry for all the trouble!
Cheers,
Ashley
Try re-saving your permalink structure at Settings/Permalinks in your admin panel. If WordPress cannot automatically edit the .htaccess file, it will provide manual instructions after saving.
After that, I recommend reporting the 500 to https://wordpress.org/support/plugin/wordfence
Absolute genius James! That worked like a charm!
Thank you so much! I hope you have a wonderful weekend!
