Incorrect Tax

  • Resolved primergrey

    (@primergrey)


    6 years, 6 months ago

    Having an issue with the tax not being calculated correctly.

    Location is based in Texas and tax is calculated based on the shipping address. We had a Texas shipping address get charged about 8.37% on 2 items instead of the standard 8.25%. We tested on 1 item and the tax was about 11.2%.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Joey – a11n

    (@jricketts4)

    6 years, 6 months ago

    Hi there,

    Are you using the standard tax methods for WooCommerce?

    Can you include a system status report (WooCommerce > Status > ‘Get System Report’) and a screenshot of your tax settings?

    I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this thread. It works with Chrome, Firefox and Edge.

    Thank you,
    Joey

    Plugin Support Riaan K.

    (@riaanknoetze)

    6 years, 5 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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