Incorrect Subtotal

Hi @dabeecher,

Thanks for reaching out on this!

As far as I know, there is no way to change this without customizing the fundamental rounding behavior of WooCommerce. By default, WooCommerce will use the product price you give it for calculation, and then round that total for display.

16 x 13.956 = 223.296 is rounded to $223.30 – this gives the customer the most accurate display for what they are actually going to be paying.

Could you give us a bit more information about your use case? Is there some reason that you are entering your price with three decimals when you are only wanting customers to pay and be charged in two decimals?

If not, the easiest thing would be to assign product prices as you want the customer to actually pay them, without the extra fraction of a decimal.

We look forward to hearing back from you on this!

Hi @dabeecher,

Thanks so much for getting back to us on this! That makes sense – it’s not the set product price that’s doing it, it’s the discount. I’m afraid there’s no way to address this with default WooCommerce functionality. It will require customization.

I’ve heard some reports of this behavior in cases where some kind of role- or condition-based discount plugin is applying the discount at the product level rather than at the cart or subtotal level.

If that’s the case here, I’d definitely recommend reaching out to the developers of that discount plugin and showing them this display issue. This may be something they’d want to adjust in their code as far as how these discounts are calculated and displayed on their end.

I also did some research on this and found this custom code discussion on the same issue. That code might be a good place for you to start with a customization to address this!