Import Not Working on Website

  • Resolved miaccross

    (@miaccross)


    6 years, 1 month ago

    Hello!

    We have used this plugin to import users from one website to another, and it went over seamlessly.

    However, we just tried to use it to import from one of our sites to the site we’re currently developing and the users import fine but when they go to login, they get a wrong password error and they have to reset their PW in order to log in.

    Why arent their passwords being transferred properly?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WebToffee

    (@webtoffee)

    6 years, 1 month ago

    Hi @miaccross,

    The plugin supports importing WordPress MD5 hashed passwords from one site to another site such that users can log in to the new site using the old password without needing to reset. If you are having the latest version of the plugin then please make sure that the CSV contains the wt_hashed column in it with data “no”.

    If the issue still persists with the wt_hashed column included then please reach us via support.

    Krissieg

    (@krissieg)

    6 years ago

    Hi there, I’m also having this issue with passwords.
    I need to import users into a site and set them up with a basic password, which they can update once logged in. Please can you tell me what I need to do to fix this?

    The wt_hashed column includes ‘no’ on all lines. 🙂

    • This reply was modified 6 years ago by Krissieg.
    Plugin Author WebToffee

    (@webtoffee)

    6 years ago

    Hi @krissieg,

    If you are required to import a plain text user password from the CSV file then you may please delete the wt_hashed column. The wt_hashed column is used only in the case of importing hashed passwords from the CSV.

    Krissieg

    (@krissieg)

    6 years ago

    Great, it works! Thanks so much!

    Plugin Author WebToffee

    (@webtoffee)

    6 years ago

    Hi @krissieg,

    Happy to have helped you.

    If you are satisfied with our plugin please leave us a review.

Viewing 5 replies - 1 through 5 (of 5 total)

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