Import/Export feature. Missing data: Category images

  • Resolved ManusH

    (@manush)


    8 years, 4 months ago

    Hi,

    When I notice that after Woocommerce-3.1 update;
    an Import/Export function has been added to core functionality;
    (before it can be handled by some Woo or 3rd party extensions)
    I tried to move my products to another website.

    Yes; the function transfers “most” of the data, but not all!
    I mean; yes Products, Product Images, Product Categories and Parent-Child Category hierarchy are all transfered smoothly.
    No problem with that.
    BUT the Product Category Images/Thumbnails are missing!

    I checked all the data in the CSV (including the metas) but that info is not considered by the function!
    Product Category Images are used on those Category archive pages or with shortcodes inside any page or even on the menus; so it is an important data.

    When I checked the WooCommerce files and the SQL-database backups; I noticed that “Product Category Image” informations are kept inside some variables like:
    “_wp_attached_file “, “_wp_attachment_metadata” and “shop_thumbnail” etc;
    but none of them are used in the CSV.

    To summerize all;
    for the Export/Import functionality;
    status for transferring these data types:

    Products: ok
    Product Images: ok
    Product Categories: ok
    Category Hierarchy: ok
    Category Image: NO

    Is that info left outside on purpose,
    OR
    simply forgotten?

    Any fix or update?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Joel Williams

    (@joelwills)

    Automattic Happiness Engineer

    8 years, 3 months ago

    Hi there!

    The inbuilt product importer/exporter is the first version we’ve included and as such currently does importing and exporting for products only. It’s not yet a replacement for a full import/export solution that is offered by many plugins.

    As you can see it doesn’t do product category settings yet, just categories that products are assigned to. It is a products importer/exporter and not a category or settings one so it doesn’t include additional category information.

    Updates are ongoing, you can follow along at:

    https://github.com/woocommerce/woocommerce/issues?utf8=%E2%9C%93&q=is%3Aissue+is%3Aopen+import

    and open your own issue there is something you want added. It is likely to be more part of https://github.com/woocommerce/woocommerce/issues/13089 or another option to import the complete shop settings rather than just the products themselves.

    Hope that helps!

    Erina (a11n)

    (@eri32s98)

    8 years, 2 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

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