Import error

  • Mavicedom

    (@mavicedom)


    14 years, 4 months ago

    Hi,

    Excuse me for my english, i’m Italian.

    I’ve a problem with wordpress (3.2.1 version) on my website. In a moment – without doing any code change or something – the CMS cancelled ALL of my pages and articles.

    Ok, it can happen, i suppose. So i tried to import a november backup (.xml) and wordpress gave me this message:

    Sorry, there has been an error.
    The file does not exist, please try again.

    So i tought: maybe the backup went wrong. And i tried with an older backup, made in september. Same story.

    At least, i said: Ok, something’s gone bad in my wordpress. So i canceled it from my site, uploading a site backup of november. After this, i tried with the xml backup, but… same story.

    Can you help me?

    My site (if you need): http://www.mauriziovicedomini.heliohost.org

    Thanks,

    Maurizio

Viewing 12 replies - 1 through 12 (of 12 total)
  • esmi

    (@esmi)

    14 years, 4 months ago

    Have you tried:

    – deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    – switching to the Twenty Eleven theme to rule out any theme-specific problems.

    – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

    Thread Starter Mavicedom

    (@mavicedom)

    14 years, 4 months ago

    I tried now all of your solutions, but no one worked 🙁

    There is possibility that the problem is not the importer, but the exporter?
    I mean… if the exporter gave me two file (september and november backups) corrupted, we’re searchin’ the problem in the wrong tool.

    I admit that i don’t know how xml work, so can’t look for errors in them.

    Any ideas?

    esmi

    (@esmi)

    14 years, 4 months ago

    Do you have any other backups?

    Thread Starter Mavicedom

    (@mavicedom)

    14 years, 4 months ago

    As i wrote, i have 2 xml backups (september and november) and a november site backup.

    I didn’t think that was necessary to take other backups xD

    esmi

    (@esmi)

    14 years, 4 months ago

    These are .xml expert files – not database backups, yes? Can you publish a fresh post?

    Thread Starter Mavicedom

    (@mavicedom)

    14 years, 4 months ago

    Ehm.. I’m not in these things xD I have exported pages and articles with WordPress tool, and i get .xml files. This is all i know xD

    Excuse me, what’s a “fresh post”? What i have to do?

    Sorry for noobing xD

    esmi

    (@esmi)

    14 years, 4 months ago

    Try creating & publishing a post via WordPress.

    Thread Starter Mavicedom

    (@mavicedom)

    14 years, 4 months ago

    mmh… strange.

    When i try to publish a post i don’t have the “publish” button, but the “send to revision” one.

    And when i click on it, it gave me the error:

    “Non si dispone del permesso per modificare questo articolo.”

    That in english is “You don’t have the permission to edit this article”.

    What it means?

    esmi

    (@esmi)

    14 years, 4 months ago

    Something is wrong within the install. Try re-installing but this time, see if you can publish a post before you try importing any content.

    Thread Starter Mavicedom

    (@mavicedom)

    14 years, 4 months ago

    I uploaded my site backup but i have the same error message (i tried to post without charging any xml).

    How is it possible that my backup gave me the same error? When i made it, i worked good.

    Ps. A particular i’ve remembered. When i uploaded my site backup for the first time (the situation in the first post of this topic) when i entered my wordpress panel (in Italian is Bacheca, i don’t know how is it in english) i had a message that said something like “we have to upgrade database. Click ok” and the only thing i could do was to click ok.

    Have i to try to cancel all and upload a “new” wordpress, not my backup?

    esmi

    (@esmi)

    14 years, 4 months ago

    I uploaded my site backup

    No. Re-install without uploading any backups.

    Thread Starter Mavicedom

    (@mavicedom)

    14 years, 4 months ago

    Sorry for posting so late, i’ve had problem with internet 🙂

    Anyway, i tried to re-install WordPress but my site didn’t see the files, so i canceled all in my site and all in my database, and now it works. I success to import my articles.

    Thanks, really 🙂

    And happy holidays ^^

Viewing 12 replies - 1 through 12 (of 12 total)

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