Moderator
t-p
(@t-p)
– Check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
Thread Starter
bctcblog
(@bctcbloggmailcom)
Hi Tara, thanks so much for your assistance and my apologies for such a late reply. I was away looking for rhinos 🙂
I did as you asked and my hosting provider returned:
Mon May 11 10:29:22 2015] [error] [client 96.47.224.42] ModSecurity: Access denied with code 403 (phase 2). RBL lookup of 42.224.47.96.threat2.atomicrbl.com. succeeded at REMOTE_ADDR. [file “/usr/local/apache/conf/asl_rules/modsec/99_asl_zzzz_threat_intelligence.conf”] [line “64”] [id “355501”] [rev “2”] [msg “Atomicorp.com WAF Rules: Threat Intelligence Match for Spamming Source on Atomicorp Threat Intelligence RBL (TI-2). See this URL for details http://www.atomicrbl.com/lookup”%5D [severity “ERROR”] [tag “no_ar”] [hostname “boringcapetownchick.com”] [uri “/”] [unique_id “VVBoYcXykEkAACpHfyIAAAAV”]
[Mon May 11 10:36:32 2015] [error] [client 105.237.253.26] ModSecurity: collections_remove_stale: Failed deleting collection (name “ip”, key “192.99.107.105”): Internal error [hostname “boringcapetownchick.com”] [uri “/wp-content/uploads/2015/04/IMG_0024-600×400.jpg”] [unique_id “VVBqCcXykEkAAGSXhMUAAAAc”]
I have taken action to fix this issue.
Hence please try once again from your end and if issue still persist then get back to us with following details : (usual stuff they ask for).
Thoughts?
Thanks in advance for your help.