httpss added after .com during checkout

  • josephpolk

    (@josephpolk)


    11 years, 3 months ago

    I’ve never seen this error before with Woocommerce and I’m hoping that one of you can help me figure this out.

    When someone tries to place an order on my client’s website, it attempts to connect to a weird URL. It adds httpss after the .com and hangs for a minute or 2 and then does nothing. Once you hit the Order Review button again, the payment screen comes up and the customer is able to pay.

    Has anyone ever seen an error like this before? Any ideas on what may be going on and where I can look within Woocommerce to fix this hanging issue?

    Thanks in advance for your reply and assistance. Happy Holidays!

    https://wordpress.org/plugins/woocommerce/

Viewing 6 replies - 1 through 6 (of 6 total)
  • wooassist

    (@wooassist)

    11 years, 3 months ago

    Hi josephpolk,

    I’ve never encountered or heard about this issue before. Could you please provide a link to your website so we can examine it? Thanks!

    Thread Starter josephpolk

    (@josephpolk)

    11 years, 3 months ago

    Sure. Are you with WooThemes? May I email you the URL instead of posting it in this public forum?

    wooassist

    (@wooassist)

    11 years, 3 months ago

    Hi Joseph

    No, we are not from WooThemes    . [moderated]

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 3 months ago

    @wooassist, Please don’t use the forums to make money, your account will not be allowed to post again.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    11 years, 3 months ago

    @josephpolk, if you want to pay someone to do this for you there are official commercial avenues for this called “WP Jobs” and “Codepoet“.

    Please do not listen to people trying to solicit work from the forums.

    wooassist

    (@wooassist)

    11 years, 3 months ago

    Thanks Andrew.

    I am new to this and assure you I am dedicated to offer value to the community without charge. I only offered him a paid option because he wanted to take the conversation outside of the forum which I didn’t think was appropriate to do free of charge, as it wouldn’t benefit the whole community.

    I will be much more careful in future.

Viewing 6 replies - 1 through 6 (of 6 total)

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