Is the laptop also connected through her office network? (Thinking there may be a firewall issue.)
@sterndata no, she was on her home network.
Maybe there’s an antivirus program or something else on her work computer. Sorry, but as it’s tied to a specific computer, all I can suggest is trying another browser on that one.
I’d like to add volume to @wamedia100 in that we too have been experiencing PDF upload oddities … Just today I tested two WP sites to upload pdf and both produced HTTP ERROR … note one site is REGISTRAR WP network, meaning client running WP via their Domain Registrar … and a separate WP network of sites on different network with different client … in both cases, this pdf of an essay for copywriting client did not upload … i directed client to upload pdf to their Registrar’s WP network, but got similar HTTP errors … this got to me to thinking it was PDF file … here is direct link to said pdf -> http://cooltea.com/avanti/chuckingit/essays/Chuckingit.com-My-Hat.pdf … i then asked client to try uploading another PDF, one i got from computer manufacturer for recent mid-range machine … my client was able to upload that PDF file, but i could not upload that file on my WP network … hence the ping back to @sterndata and/or others that might have PDF upload wisdom solutions at hand :>) cordially, chuck scott
Just today, I too encountered this error with a PDF. “HTTP Error” is frustratingly vague! This was an unremarkable 2MB neighborhood newsletter. Similar uploads have been done about twice a year for the past couple of years. The person who normally does it reported the problem to me, and I got the same — two different home networks.
I probably need to update WP, and will do so. Beyond that, I’ll contact the hosting provider.
Edward
I too am having the exact same issue – for the first time receiving an HTTP Error message when uploading a PDF file. I have never experienced this problem before. I look forward to learning of a solution. Thank you,
Odd that no fix is posted. I am getting the same problem. Using same computer on same network moments apart, I can upload one pdf but not another. Making minor changes to the file and file name do not work. These are pdf made from excel spreadsheets a few pages long. Nothing remarkable. Both files made on same computer running same Excel and save to pdf in same way. Because I can upload other files it is definitely not an issue with my network. It is something about the pdf and wordpress and it is very frustrating.
@pamjasperx, if you need support then per the forum welcome please create your own new forum post. Thanks.