• Hello,

    After upgrading to WordPress 3.9 I receive a “HTTP ERROR” whenever trying to upload any media or image file.

    Any suggestions?

    Paul

Viewing 8 replies - 1 through 8 (of 8 total)
  • This is commonly caused by an over-aggressive configuration of your server’s mod_security module. Try asking your hosts about it.

    Thread Starter Paul Tocknell

    (@globalflyer)

    I have a dedicated server and have disabled mod_security in my httacess.

    I have contact my server and there are no issues that they can find.

    I have disabled ALL plugins and used the twenty fourteen theme.

    I cannot upload any images over 100kb or I receive an HTTP error message.

    I am out of options and this issue is the cause of loss sales and customers using other vendors.

    This needs to be addressed ASAP.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    These volunteer staffed support forums don’t really do “ASAP”. 😉

    After upgrading to WordPress 3.9 I receive a “HTTP ERROR” whenever trying to upload any media or image file.

    When you upload 100kb+ sized images and you get the “HTTP ERROR” there should be a error log entry in your web server’s error_log file. That’s not a WordPress generated error but from your web server. What does your log file day when that happens?

    If you don’t know where to find that file then your host should be able to provide you that info. The timestamp on that entry should line up with that error.

    Thread Starter Paul Tocknell

    (@globalflyer)

    There is no message in my error log associated with the “HTTP ERROR” message.

    There are only two error logs noted for today:

    [Tue May 06 12:52:48 2014] [error] [client 173.22.211.85] client denied by server configuration: /home/sitename/public_html/wp-content/uploads/edd/2014/01/
    [Tue May 06 12:52:46 2014] [error] [client 173.22.211.85] client denied by server configuration: /home/sitename/public_html/wp-content/uploads/edd/2014/01/

    I have tried dozens of times to upload today and would expect to see many more error messages related.

    I appreciate your support and apologize for my demanding tone. I understand you are volunteers but it is frustrating to see sales and customers go somewhere else.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    No no, don’t sweat the ASAP. You’ve a problem and this is a support forum. It’s all good. 😉

    Is there anything in the regular access log that matches your timestamp for those errors? It works for less than 100kb files… do you know what the settings are for your php.ini file for these settings?

    post_max_size
    upload_max_filesize
    Thread Starter Paul Tocknell

    (@globalflyer)

    PHP Version:              5.2.17
    MySQL Version:            5.1.73-cll
    Web Server Info:          Apache
    
    WordPress Memory Limit:   40MB
    PHP Safe Mode:            No
    PHP Memory Limit:         256M
    PHP Upload Max Size:      128M
    PHP Post Max Size:        64M
    PHP Upload Max Filesize:  128M
    PHP Time Limit:           360
    PHP Max Input Vars:
    PHP Arg Separator:        &
    PHP Allow URL File Open:  Yes
    WP_DEBUG:                 Disabled

    I am still looking through my access logs to find some matching time stamps. Nothing yet…

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    That looks reasonable. Can you get from phpinfo() the apache modules you have loaded?

    Thread Starter Paul Tocknell

    (@globalflyer)

    Hi Jan,

    I have the phpinfo file set up and the information is there but what exactly are you wanting? Is there one line I can copy and paste or do you need me to list each module?

    bcmath
    calendar
    cgi-fcgi
    ctype
    curl
    date
    dom
    eAccelerator
    exif
    filter
    ftp
    gd
    gettext
    hash
    iconv
    imap
    json
    libxml
    mbstring
    mcrypt
    mhash
    mime_magic
    mysql
    mysqli
    openssl
    pcre
    PDO
    pdo_mysql
    pdo_sqlite
    posix
    pspell
    Reflection
    session
    SimpleXML
    soap
    sockets
    SPL
    SQLite
    standard
    tidy
    timezonedb
    tokenizer
    wddx
    xml
    xmlreader
    xmlrpc
    xmlwriter
    xsl
    Zend Optimizer
    zip
    zlib
    ionCube Loader

    I hope that is the list you wanted (?)

    Thanks again.

Viewing 8 replies - 1 through 8 (of 8 total)

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