Hi @salaikco
I hope you’re well today!
This error means that Google PageSpeed Insights couldn’t even fetch your site. It’s a bit difficult to say what exactly is happening but some common issues are
– site is loading really slow, taking longer than 15 seconds limit to load;
– there’s some setting (security tool, some rules in .htaccess, some firewall on server) that blocks access for (at least some) Google robots
– there’s a “browser issues”
That said, if you try to test the site with GTMetrix, is there also a problem or does it load fine?
Site isn’t in “coming soon” or “maintenance” mode and it has all the valid/correct SSL, right?
Have you also tried testing it using browser’s “incognito” window? If not, could you try, please?
Best regards,
Adam
Thank you for using Hummingbird. We are going to close this ticket for now because we have not heard from you in a while. If you still need support we can reopen the thread.
Cheers,
Predrag
