Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Have you tried contacting your theme’s vendors for support?
they are yet to give me a reply.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
If they aren’t providing you with support then consider cutting your losses and ditching that theme because we also do not provide support for their theme (and commercial products in general).
Here are the themes we support: http://wordpress.org/themes/ . They are also freely available.