HELP – my website is down:

  • Resolved lisannevb90

    (@lisannevb90)


    10 years, 2 months ago

    Hi guys!!

    I really need your help. My website http://www.chaptertravel.com is down for some unknown reason :(. I have no back-up (stupid yes I know) and can’t login or go to my e-mail either. Really don’t know what to do right now…. Any tips or experience with this problem? It just says that the server is down?

    Thanks!

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  • catacaustic

    (@catacaustic)

    10 years, 2 months ago

    The server isn’t down, but the site is, so that’s oe good thing.

    The actual error is:

    “Error establishing a database connection”

    If the site wa sworking fine before, that normally means that the database server has either crashed, or is not reachable from the web server. This is something that you need to contact your hosting company about as only they have control over their hardware.

    Thread Starter lisannevb90

    (@lisannevb90)

    10 years, 2 months ago

    Thanks so much for your reply. It seems to be working again! There was something with the hosting indeed!

Viewing 2 replies - 1 through 2 (of 2 total)

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