Header pic not displaying

  • jlau89

    (@jlau89)


    3 years, 2 months ago

    Hi

    I used to have a header picture, but quite low resolution (just for tesing). I changed it recently in the theme customisation menu, and now no pic is showing on the top of the welcome page. Even when modifing the pic (and puting the previous one, or the standard one), none is showing.

    My pic is cropped at 2560px*1200px.

    I tried to remove all my extra css, to check if I didn’t hide or move something, but it doesn’t work neither.

    How can I get my header pic back ?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jlau89

    (@jlau89)

    3 years, 2 months ago

    here is a printscreen

    Eugene White

    (@eugenewhite)

    3 years, 1 month ago

    Hello there.

    Sorry for such a late response. 

    I see that you already managed to resolve the issue with your header image. 

    So in case you have any other questions or if you need our assistance with something – let us know.

    nbfail1

    (@nbfail1)

    2 years, 11 months ago

    Hello I’ve the same error how can i solve it?

    Thanks you @jlau89 @eugenewhite

    • This reply was modified 2 years, 11 months ago by nbfail1.
    Eugene White

    (@eugenewhite)

    2 years, 10 months ago

    Hello @nbfail1 

    Sorry for the delayed response.

    Please be informed that the “Header Image” option that was displayed in the screenshot above is used for not-front pages only and in cases where featured images for such pages are not set. 

    As for the front page, in order for it to have a header image, you just need to add a featured image by editing the home page with Gutenberg under the Dashboard > Pages. 

Viewing 4 replies - 1 through 4 (of 4 total)

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