Hey.
Can you try contacting your theme’s Support team directly? They’ll be in the best position to help you through this issue. Here’s the link to their forums:
http://ithemes.com/forum/forum/112-support-for-free-themes/
Thread Starter
tygn
(@tygn)
Oh didn’t know that. Thank you very much Siobhan.
You’re welcome. Hope the team at ithemes are able to help. š
Thread Starter
tygn
(@tygn)
Well, actually they didn’t. And I think here’s the only place that I can get help.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Have you considered switching to a theme here?
http://wordpress.org/themes/
Thread Starter
tygn
(@tygn)
Well, there is tons of themes right but I would like to use this one.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Then it sounds like the most realistic option for support you have is to hire someone;
http://jobs.wordpress.net
Thread Starter
tygn
(@tygn)
Hire someone? I thought here is a support forum between members, help to each other. Voluntarily. Guess I’m in wrong place. Thanks anyway.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Remember these forums are here to support the themes, plugins and core applications that are distributed on WordPress.org.
Thread Starter
tygn
(@tygn)
But I am using a WORDPRESS itself. Does it matter where I had the theme or anything that is using in wordpress system. Don’t you think it sounds ridiculous š
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
Okay, it just sounded like you had an issue with the theme.
What is the issue you’re experiencing with WordPress?
Thread Starter
tygn
(@tygn)
Andrew, excuse me but I’m a newbie and I had really no idea if my problem is about theme or WordPress itself. I bet what I try to deal with is an easy for the ones who experienced in WP. So here again:
1- After I installed the theme I’m having an error at the home page as seen on here:
http://666kb.com/i/clhdar1cdvyq7cq8h.jpg
2- Besides, I don’t want that page as my home page. I just want classic WordPress homepage where visitors see my posts when they enter, just like this:
http://666kb.com/i/clhddbrwre8zyo5ap.jpg
How can I make it?
The error shown on your site is due to the theme. You can tell by the path of the file the error is pointing to.
One of the reasons we can’t offer support for premium themes is because we don’t have access to the theme. There also may be licensing issues that would need to be dealt with. All themes available on WordPress.org are licensed under some version of the GPL.
Andrew Nevins
(@anevins)
WCLDN 2018 Contributor | Volunteer support
It’s safe to presume your issues are relating to the Grunge theme, unless you know of a reason otherwise.
The reasons why WordPress.org has a good theme forum is that themes distributed here are all built to the same standard, which is required for them to be distributed here. The way they’re programmed is predictable.
People can jump into support threads and help out without having any experience of using the theme. Or, volunteers can just find the theme in the theme repository and download it for themselves.
You just don’t have those advantages when using a commercial theme.
Hopefully someone who has purchased the theme and knows the answer can answer this thread.
Thread Starter
tygn
(@tygn)
Thanks bathoroy and Andrew,
I totally understand the reasons. Well, I think I will search about the problem for a while. If I can’t find I will try one of the themes on wordpress.org
Thanks again for letting me know and shed some information about wordpress for a newbie like me.
