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Gravity Forms Mail Not Sending (2 posts)

  1. mcography
    Member
    Posted 1 year ago #

    I am having issues with Gravity Forms, and I'm wondering if someone can help. I'm seeing 2 problems.

    1. The form does not redirect to the Thank You page after submission. It just goes white. I checked that the Thank You page exists and works, and it does. The form just doesn't redirect to it.

    2. I am not receiving notification emails. The form does appear to be working (sort of). The entries appear in WordPress, but I do not receive emails.

    Does anyone know how to fix these issues? I've updated to the latest version of WordPress and the latest version of all my plugins.

  2. Richard Wawrzyniak
    Member
    Posted 1 year ago #

    Have you tried setting WP_DEBUG to true in wp-config.php to see if any errors are being thrown: http://codex.wordpress.org/Debugging_in_WordPress

    The notification issue could be linked to the first issue so once that is resolved you can then troubleshoot the notifications if they are still an issue.

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