Gravity Forms don’t submit

  • Resolved mrapino

    (@mrapino)


    5 years, 10 months ago

    Hello,

    I had to disable your plugin on all of my websites today because I found out that the forms I have (Gravity Forms) will not submit when your plugin is active.

    Have you had any issues with this?

    Please advise.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author nintechnet

    (@nintechnet)

    5 years, 10 months ago

    Did you block access to the REST API ( “Firewall Policies > Basic Policies > WordPress REST API” or “Firewall Policies > Basic Policies > Protect against username enumeration”) ? Many contact form applications use that API and thus it shouldn’t be blocked.

    You can also check the log (“Logs” page), that should tell you why you were blocked.

    Thread Starter mrapino

    (@mrapino)

    5 years, 10 months ago

    Thank you for your reply. I did not get the email notification, so sorry it took me this long to respond. Is the REST API access block on by default? I did not change any settings. I had to disable the plugin because it was on a live client website, and they were not receiving form submissions.

    Thanks!

    Plugin Author nintechnet

    (@nintechnet)

    5 years, 10 months ago

    I made some tests and couldn’t reproduce the issue: each time, the submitted data was saved to the DB (and could be read in the admin backend) and a notification was sent to the admin. NinjaFirewall was using the default configuration.

Viewing 3 replies - 1 through 3 (of 3 total)

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