• Resolved Andreas

    (@schenefeld)


    Dear WP Event Manager team,

    thank you for this helpful plugin and your great support. I need some clarification regarding data protection because in Europe there are certain rules and laws which we must follow. One major question is where this plugin (the core plugin, not an addon like Google maps) stores all the data and if certain data is sent to externals (e.g. other servers than the host server of the website owner, maybe to you (WP Event Manager) or one of your partners, 3rd parties etc.)? The classic example of such a data transmission to 3rd parties is Google when using Google maps, Google Analytics and so on.

    Thank you for a clear statement.

    Kind regards

    Andreas

Viewing 6 replies - 1 through 6 (of 6 total)
  • shuvarthibiswas

    (@shuvarthibiswas)

    Hi,

    You will need to use a third party plugin for GDPR compliance. Regarding data transferring, it does not happen with any other add-on.

    Hope that has clarified your issue.

    ThankYou.

    Thread Starter Andreas

    (@schenefeld)

    Thank you for your answer!

    But unfortunately I do not fully understand your answer and cannot use your Information as it currently is for my privacy policy. And as this is a highly sensitive topic I hope you can give me a more specific answer. Please keep also in mind that your information here is also interesting and important for any other European customer using WP Event Manager plugin. Moreover the topic here is not how to create a privacy policy as I have legal assistance for this.

    The topic here is only about technical behavior of WP Event Manager plugin. So the question is where all data is stored (i.e. also the events and organizer data) and is this data sent to somewhere (e.g. 3rd party).

    And when I read your statement “Regarding data transferring, it does not happen with any other add-on.” I understand that no Add-on transfers data to somewhere. But I am interested in WP Event Manger plugin, and not in any Add-on of it. So please provide me a more comprehensive answer. If required check upfront with your technical staff.

    Thank you and best wishes
    Andreas

    Thread Starter Andreas

    (@schenefeld)

    Hello,

    is it possible to get some answers to my questions?

    Kind regards

    Andreas

    Priya Goenka

    (@priyagoenka)

    Hi @schenefeld

    the Data is stored only in the database, and is not provided to any Third party plugin.
    Only for the addon, The Google map, Or the CRM addons, like the mailchimp or sendinblue, The data is synced on the third party platform, with the help of API.

    Regards,
    Priya

    Thread Starter Andreas

    (@schenefeld)

    Hi Priya,

    thank you very much for your answer! Only one last question I have to this: With “Data is stored only in the database” you mean the data base of the website operator, right? Please confirm.

    Kind regards

    Andreas

    Priya Goenka

    (@priyagoenka)

    Hi @schenefeld

    Yes, the database of the operator.

    Regards,
    Priya

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘GDPR & Compliance’ is closed to new replies.