• Resolved netmediamarkets

    (@netmediamarkets)


    The gallery landing pages are displaying 9 thumbnails across the page in a compact selection so the thumbnail and title display 9 columns across the page. My customer is elderly and prefers less than 9 thumbnails across with a corresponding increase in size for each thumbnail image as the number decreases — rather than 9 across, perhaps 6, 5, or perhaps just 3 across — and each reduction of total thumbnails across will cause a corresponding increase of the size of the remaining thumbnails if you follow the solution I seek?

    Hopefully I will not be waiting six weeks like the last time I asked for help, but to remind why I endured a six week delay read more below…

    Unlike most modern support forum functionality, I do not see anyway to upload a screen shot to assist you visualize the issue. So sad. At the risk of sharing a logical thought, a picture is truly worth a thousand words.

    The website is not live online, still in tweaking, the customer has not authorized public discussion, therefore do not waste your time asking for a URL to view the project or back-end access. Just visualize the problem and blurt out the solution which is how many of the 1200 responses seem to indicate.

    As for the 1200 other responses — apparently I subscribed to the NexGen Gallery forum and routinely receive hundreds of shocked consumers writing irate emails each month due to the seemingly endless defects that arise in each next version update. I created a folder of more than 1200 posts since late October and already deleted more than 1000 thousand since September YIKES — so many consumers waiting weeks and months, repeatedly not achieving prompt solutions.

    Please be so kind to focus all effort on providing me a prompt, specific response, including exact steps so I achieve actual solution with no useless questions — oh and by the way — yes the Word Press, Avada Theme, and NexGen Plugin are all current and updated as expected. Again, no you can not have access or view the front-end unless you provide me private reply which is not yet evident below.

    Who would build the functionality of a support forum without an immediate private submission option and at least a screenshot upload functionality to jump-start the solution discussion?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @netmediamarkets – I do believe I understand the concern you have, or better said the design aspect your customer appears to be looking for. Unfortunately, at the moment, this is not how NextGEN Gallery works. You can set the number of columns to be displayed for galleries although albums do not currently have this option. The number of columns that appear across the width of the content is also restricted by that same width and displayed based on the thumbnail dimensions (specifically their width) being used in the display.

    If you want a three column width display, you can set that option but if you want the thumbnails to dynamically change sizes to then fill the same width that is not going to happen … we are aware of this feature request and do have it under consideration although we are looking at other “responsive” ideas first especially as they relate to the number of columns option we currently provide.

    The premise of a display type that auto-magically fills the width of the content area it is inserted into where the significant option to balance this against is the number of columns wanted is actually quite good … I really like it; unfortunately it would be best served as a Feature Request here: https://imagely.com/feature-voting/ as we do not currently have any display type that can readily have its template changed to meet the customizations you are describing.

    Thanks for the feedback, and again, we do apologize for the issue you have with receiving all topic updates although I believe one of the forum moderators has suggested a way to address this in another of your topics.

    – Cais.

    Thread Starter netmediamarkets

    (@netmediamarkets)

    Wow! Yet another useless response to avoid an actual solution. Let me guess, you will continue your useless conduct for another six weeks just like last time. Some guy who owns the place will finally weigh in and resolve the problem just like last time. If I had to be shipwrecked on an island — you will be forced to raft your way to some other island — because you will be the guy who never carries his own weight.

    At any point in your response did you offer to step me through the process of increasing the size of the thumbnails? Did that logical next step actually ever dawn on you or were you so selfish as to write your useless explanation about a so-called “auto-magical” fill your team may someday consider during some future revision. Auto-Magical Fill — you mean like every mobile responsive functionality these past 5 years since 2011 is that the AUTO-MAGICAL FILL your team may consider years from now?

    In closing, please be so unselfish as to actually offer a solution beginning with a step by step explanation how to increase the dimension of the existing thumbnails and maybe — just maybe — that is the solution until your team considers your AUTO MAGICAL FILL option years from now.

    Oh, and by the way, if you write the script to double and triple and quad increase of the size of the thumbnails then consumers will be able to select optional thumbnail sizes on the fly and that increase in width (aspect ratio retained) reduces the total number of thumbnails. A one size fits all makes literally no sense in modern America viewing.

    Can you explain how to rebuild the size of the existing thumbnails without anymore verbose wishful thinking responses where you offer no actual solution but fill your response with discussion about an AUTO MAGICAL FILL which your team may consider years from now when other far more important features are added two years from now?

    Plugin Contributor photocrati

    (@photocrati)

    @netmediamarkets – My apologies for not recognizing you do not know how to regenerate the thumbnails for a specific gallery. Here are steps you can follow:

    • Go under Gallery > Manage Galleries … click on the gallery you want to change the thumbnail sizes.
    • Select the images you want new thumbnails sizes for (you can click the checkbox in the top row to select all of them).
    • Click on the bulk actions drop-down selector and click on the “Create new thumbnails” option
    • Click the apply button; then click the save changes button.

    The above will change the thumbnails for the specific gallery although it will not change the thumbnails used in any specific inserted display, to do that you will need to be using a display type that offers the Thumbnails override option.

    Re-open the existing display where you want the thumbnails changed in size, open the customizations accordion panel and click on the radio button to change the default option to Yes. This will cause the thumbnail dimensions options for that specific display to be shown and you can set the values as needed there. Save the changes to the display and update the page/post afterward. You may need to clear the image cache under Gallery > Other Options > Miscellaneous to see the changes immediately.

    We also offer extensive documentation at the following as well: https://imagely.com/docs/

    Thanks!

    – Cais.

    Thread Starter netmediamarkets

    (@netmediamarkets)

    I have 1200 plus images in 152 albums. I want to resize all thumbnails in each of the residential, commercial, hospitality galleries — all 1200 plus thumbnails.

    Plugin Contributor photocrati

    (@photocrati)

    @netmediamarkets – Given the number of images you are referring to it may not be something your web hosting solution can handle although it may be possible. As it is, the same bulk action for creating new thumbnails at a gallery level is also available at the Manage Galleries level.

    Under Gallery > Manage Galleries … select the galleries you want to create new thumbnails for by checking the appropriate boxes, then select the create new thumbnails option in the drop-down selector and apply. Unfortunately we do have a specific article for whole sale thumbnail changes (mostly due to many hosting environments not being able to handle large operations like that) but for future reference here is the article on individual gallery thumbnail changes: https://www.imagely.com/docs/creating-new-thumbnails/

    Thanks!

    – Cais.

Viewing 5 replies - 1 through 5 (of 5 total)

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