Viewing 6 replies - 1 through 6 (of 6 total)
  • Please include a link to your Contact Form 7 form plus all your input in the Form and Mail sections of the CF7 interface. If others here are able to understand your actual problem, they may be able to offer a possible solution.

    Thread Starter barnabyk

    (@barnabyk)

    Hello, and thank you Dave. I didn’t realize multiple forum members would help, I expected to hear from the plug-in author, so thank you for the prod 🙂

    2 links are below, followed by code for each form. I look forward to what you might make of it. I changed nothing about the forms, they just stopped working over the summer.

    Thank you!

    Barnaby.

    1. http://www.music-lessons.ca/ (click on the ‘I need more information’ button)
    2. http://www.music-lessons.ca/toronto/contact-us/ (form is on the right)

    *******************
    CODE FOR FIRST LINK:

    <p>Tell us how we can help:
    [select help-options “Call me – I want to register!” “Book your FREE Parent/Child Consultation” “Free Report & Info Package (if requested, please provide mailing address)” “Request More Information” “Sign up for Newsletter & Promotions”] </p>

    <p>What programs are you interested in? (check all that apply)
    [checkbox ProgramChoices “Babies, Toddlers Classes” “Piano” “Electric Guitar” “Acoustic Guitar” “Singing & Voice” “Saxophone” “Drums” “Violin & Viola” “Cello” “Flute” “Oboe” “Clarinet” “Trumpet” “Trombone” “Tuba & Euphonium” “Oboe” “Rock Band” “Harp” “Music Theory” “Academic School Tutoring” “Other”] </p>

    <p>Tell us about your situation – Ask as many questions as you want!
    [textarea TextandQuestions] </p>

    <p>Your Name (required)
    [text* your-name] </p>

    <p>Your Phone Number (required)
    [tel* YourPhoneNumber] </p>

    <p>Your Email (required)
    [email* your-email] </p>

    <p>Street Address
    [text street]</p>

    <p>Apartment or Unit #
    [text unit] </p>

    <p>City
    [text city] </p>

    <p>Postal Code
    [text postalcode] </p>

    <p>How did you hear about us?
    [select hearaboutus “Internet Search” “Yelp” “Kijiji” “Flyer at home” “Flyer from School” “From another ABC Student” “Other…”] </p>

    <p>[submit “Send”]</p>

    *******************
    CODE FOR SECOND LINK:

    <p>Tell us how we can help:
    [select help-options “Call me – I want to register!” “Book your FREE Parent/Child Consultation” “Free Report & Info Package (if requested, please provide mailing address)” “Request More Information” “Sign up for Newsletter & Promotions”] </p>

    <p>What programs are you interested in? (check all that apply)
    [checkbox ProgramChoices “Babies, Toddlers Classes” “Piano” “Electric Guitar” “Acoustic Guitar” “Singing & Voice” “Saxophone” “Drums” “Violin & Viola” “Cello” “Flute” “Oboe” “Clarinet” “Trumpet” “Trombone” “Tuba & Euphonium” “Oboe” “Rock Band” “Harp” “Music Theory” “Academic School Tutoring” “Other”] </p>

    <p>Tell us about your situation – Ask as many questions as you want!
    [textarea TextandQuestions] </p>

    <p>Your Name (required)
    [text* your-name] </p>

    <p>Your Phone Number (required)
    [tel* YourPhoneNumber] </p>

    <p>Your Email (required)
    [email* your-email] </p>

    <p>Street Address
    [text street]</p>

    <p>Apartment or Unit #
    [text unit] </p>

    <p>City
    [text city] </p>

    <p>Postal Code
    [text postalcode] </p>

    <p>How did you hear about us?
    [select hearaboutus “Internet Search” “Yelp” “Kijiji” “Flyer at home” “Flyer from School” “From another ABC Student” “Other…”] </p>

    <p>[submit “Send”]</p>

    @barnabyk after trying both your forms I received:

    Your message was sent successfully. Thanks.

    So your problem lies in your email setup. Would you please post the contents of your form’s Mail tab. Also please indicate who your hosting provider is, and what your SMTP settings are, if any.

    I have no coding knowledge.

    You shouldn’t need any.

    @barnabyk Please include ALL the tags in the mail section of your form, so I can look at your problem.

    When you are able to provide ALL the info I requested, I will be able to look at your problem again.

    Thread Starter barnabyk

    (@barnabyk)

    Hello again friends,

    thanks for your patience. Here is the mail tag information.

    My host is hostpapa.ca. I don’t have any SMTP settings set up.

    I look forward to your thoughts! Thank you!

    Barn.

    *******************
    TAGS FOR FIRST LINK:

    PROSPECT INFORMATION:

    [your-name]
    [your-email]
    [YourPhoneNumber]

    [street]
    Apartment: [unit]
    [city]
    [postalcode]
    ___________________________________________

    AREA OF INTEREST:
    [help-options]

    PROGRAMS OF INTEREST:
    [ProgramChoices]

    TEXT AND QUESTIONS:
    [textandquestions]

    AD SOURCE (Where they heard about us):
    [hearaboutus]


    This e-mail was sent from a contact form on (http://www.music-lessons.ca)

    *******************
    TAGS FOR SECOND LINK:

    PROSPECT INFORMATION:

    [your-name]
    [YourPhoneNumber]
    [your-email]

    [street]
    Apartment: [unit]
    [city]
    [postalcode]
    ___________________________________________

    AREA OF INTEREST:
    [help-options]

    PROGRAMS OF INTEREST:
    [ProgramChoices]

    TEXT AND QUESTIONS:
    [textandquestions]

    AD SOURCE (Where they heard about us):
    [hearaboutus]


    This e-mail was sent from a contact form on (http://www.music-lessons.ca)

    I have tested your form at music lessons after “clicking I need more information” and I had a “message sent successfully” confirmation. The same for the form at contact us

    Though the plugin successfully sends millions of emails every day, there are a host of issues that can stop or delay emails on both the sending and receiving ends. It depends entirely on your local Server & WordPress configuration. You will need to investigate this issue for your particular local configuration.

    See Contact Form 7 Email Issues. There is a link at the bottom of the page to a comprehensive and detailed article which covers many issues. Most people that work through this information appear to be able to resolve their email sending & receiving issues.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Forms not emailing’ is closed to new replies.