Form Edit – still loading

  • Resolved ex1tko

    (@ex1tko)


    8 years, 7 months ago

    Hello,

    when i install your plugin on my WordPress page, everything works fine (including loading). So i create my own form and publish it but now when i need to edit this form, everything will display but i have dark monitor and loading gif in the middle of monitor.

    Sorry for my bad english and thank you for your advices.

    • This topic was modified 8 years, 7 months ago by ex1tko.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • susan1961

    (@susan1961)

    8 years, 7 months ago

    I am having the same issue. Form made, but unable to make an edit to it…just continues to load and never opens when trying to make edits.
    Susan

    site is simplybecausecharacters.com

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    8 years, 7 months ago

    Hey, @ex1tko and @susan1961!

    We are terribly sorry for the inconvenience, guys. Could we have a look at this issue? Please contact our team by filling out this form (select “I have a pre-sales question” and the form will become visible).

    Make sure to indicate the link to this forum topic in your message. We will provide a solution as soon as possible and share it here.

    Thank you! Have a great day!

    Thread Starter ex1tko

    (@ex1tko)

    8 years, 7 months ago

    Hi guys,
    i contact the support like you say. They connected me with their technician through the email, i gave him access to admin page and he solve the problem.

    So for the people, who have same problem, you should do it too.

    Thanks support team and have a nice day.

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    8 years, 6 months ago

    Thank you for the flattering words, @ex1tko! We are happy to know the problem has been resolved on your site!

    Guys, this is a bug in the latest version of Form Maker, our development team currently is focused on fixing all issues in this release.

    The next version of the plugin will not have this problem.
    Cheers!

    florianchirila

    (@florianchirila)

    8 years, 6 months ago

    Hello

    I have the same problem.

    Plugin Contributor Form Maker Support

    (@formmakersupport)

    8 years, 6 months ago

    Hello, @florianchirila!

    We’re terribly sorry for the inconvenience. We have rolled back current Form Maker on WordPress.org to its previous version. Do you have the free version of the plugin?

    If so, please install the previous version by following the steps shown in this short video.

    In case you have Form Maker Pro, please contact our team, and we will send you the fixed version, which is not released yet.

    Thank you! Have a great weekend!

Viewing 6 replies - 1 through 6 (of 6 total)

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