Form Content

  • krissydb

    (@krissydb)


    12 years, 11 months ago

    Hi All,
    I have inherited a wordpress install designed by another company and the client’s form doesn’t work. I am at a loss, I log in to the wordpress “page” for the form: http://www.weatherguardgutters.com/free_estimates but this is all that’s there for content:

     
<h1>Free Estimate</h1>
At Weatherguard we offer a free estimate service and we would love to be able to chat with you about your needs. Fill out our form below and we will get back to you as soon as we can.

    The installation has no widgets or plugins and when I go to Menu it says The current theme does not natively support menus, but you can use the “Custom Menu” widget to add any menus you create here to the theme’s sidebar. Its a modified version of the Kubrick theme.

    Where is it pulling the table and form from?? It doesn’t work and I need to edit it but for the life of me can’t find the code.
    I’ve been wondering this for a while but cant seem to find the right words to google it…is there a way in the final html output page to see each section of code and trace it back to the original file it was written from?? ie) in the above referenced page is there some firefox plugin that says the menu came from header.php, the footer came from footer.php, the paragraph in the middle came from archive.php, etc?

Viewing 11 replies - 1 through 11 (of 11 total)
  • W.P. Ginfo

    (@wp-ginfo)

    12 years, 11 months ago

    Inheriting a problem can be complicated 😉

    A site with forms etc. without plugins is possible, but with any luck a plugin was used to create the form.

    1. Check and make sure you’re logged in with full administrative rights.
    2. when logged in as administrator have another look around
    3. Make sure the ‘screen options’ settings [tab at right top of screen] in the page-editor and post-editor display all the options you need to see.
      Then scroll down.
    Thread Starter krissydb

    (@krissydb)

    12 years, 11 months ago

    I have full admin rights and everything is checked in the screen options 🙁
    Is there a way when going to the page http://www.weatherguardgutters.com/free_estimates to see what file its pulling the table that the form is in is from?

    esmi

    (@esmi)

    12 years, 11 months ago

    Have you tried deactivating all plugins to try and locate which plugin (if any) is adding this form to your site?

    Thread Starter krissydb

    (@krissydb)

    12 years, 11 months ago

    There are no plugins.

    W.P. Ginfo

    (@wp-ginfo)

    12 years, 11 months ago

    Why not do things the other way around – in this case- at least.
    Sounds odd, but this will probably be a lot faster than searching the needle in a haystack…

    1. Create a new page
    2. Download and activate a plugin such as ‘Fast Secure Contact Form’
    3. Create the form you need
    4. Publish the form using the shortcode
    5. When all works, deactivate / delete the old page / form
    Thread Starter krissydb

    (@krissydb)

    12 years, 11 months ago

    Aha!!
    When I tried to install that plugin I got this error. Maybe this is another hint?

    Installing Plugin: Fast Secure Contact Form 3.1.8.2
    Downloading install package from http://downloads.wordpress.org/plugin/si-contact-form.zip…

    Unpacking the package…

    Installing the plugin…

    Could not create directory. /mnt/target02/344557/361903/www.weatherguardgutters.com/web/content/wp-content/plugins/si-contact-form/

    Plugin install failed.

    Return to Plugin Installer

    Thread Starter krissydb

    (@krissydb)

    12 years, 11 months ago

    Also when I login through Dreamweaver I can see that the Plugins folder is actually named Plugins-BAK. Which I don’t believe is normal.

    Thread Starter krissydb

    (@krissydb)

    12 years, 11 months ago

    I just renamed it to plugins and a bunch of them have now appeared in WP Admin.

    Phil

    (@owendevelopment)

    12 years, 11 months ago

    Plugins folder should definately be ‘plugins’.

    They may have hardcoded a PHP contact form in a custom page template. You may be able to check this by going to the ‘Free Estimate’ page edit screen and checking what page template it uses.

    If it’s something like ‘Contact Page’ or ‘Estimates’ or something other than default, there’s a chance there could be a php file in the theme root which may add the contact form after the content on the page is pulled in.

    Thread Starter krissydb

    (@krissydb)

    12 years, 11 months ago

    All the plugins that did show up are inactive and none of them are a form plugin.

    I have checked that page template and it uses the same one as all the others.. “default”. So weird. There’s absolutely no indication there is a form on this page within “Text” or “Visual” of the page editor starting with the code <table> but when I click view page within that wordpress page it views WITH the table and form. I’m stumped. I can recreate a new page which I am in the process of doing but I REALLY want to know how this works…I won’t sleep tonight 😉

    Thread Starter krissydb

    (@krissydb)

    12 years, 11 months ago

    Grrrr.
    So I added a new page with a new form. Because the banner that says Free Estimate for you won’t show up unless I name the page the same as the old version I had to do that which means whatever is feeding the old form to that page name will cause it to still show up also.
    http://www.weatherguardgutters.com/free_estimates

Viewing 11 replies - 1 through 11 (of 11 total)

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