FedEx Basic not listed as a Shipping option

Hi folks. I don’t know why, but I installed this plugin on my website and for some reason, besides everything is set up correctly (you’ll see the right response in the debug message), neither the price nor the shipping option appears on the cart / checkout page.

Here are the messages that the plugin is sending me:

FedEx ADDRESS VALIDATION REQUEST: Reveal
Array
(
    [WebAuthenticationDetail] => Array
        (
            [UserCredential] => Array
                (
                    [Key] => f6uuEKtdBNf4XXy1
                    [Password] => 5cu9Xy2PX6oQLFJIWIiBtrTYK
                )

        )

    [ClientDetail] => Array
        (
            [AccountNumber] => 332470353
            [MeterNumber] => 110516471
        )

    [TransactionDetail] => Array
        (
            [CustomerTransactionId] =>  *** Address Validation Request v2 from WooCommerce ***
        )

    [Version] => Array
        (
            [ServiceId] => aval
            [Major] => 2
            [Intermediate] => 0
            [Minor] => 0
        )

    [RequestTimestamp] => 2017-01-13T18:56:06+00:00
    [Options] => Array
        (
            [CheckResidentialStatus] => 1
            [MaximumNumberOfMatches] => 1
            [StreetAccuracy] => LOOSE
            [DirectionalAccuracy] => LOOSE
            [CompanyNameAccuracy] => LOOSE
            [ConvertToUpperCase] => 1
            [RecognizeAlternateCityNames] => 1
            [ReturnParsedElements] => 1
        )

    [AddressesToValidate] => Array
        (
            [0] => Array
                (
                    [AddressId] => WTC
                    [Address] => Array
                        (
                            [StreetLines] => Array
                                (
                                    [0] => Calle 50 #121 x 39-C y 41
                                    [1] => Francisco de Montejo II
                                )

                            [PostalCode] => 97203
                        )

                )

        )

)

FedEx ADDRESS VALIDATION RESPONSE: Reveal
stdClass Object
(
    [HighestSeverity] => SUCCESS
    [Notifications] => stdClass Object
        (
            [Severity] => SUCCESS
            [Source] => wsi
        )

    [TransactionDetail] => stdClass Object
        (
            [CustomerTransactionId] =>  *** Address Validation Request v2 from WooCommerce ***
        )

    [Version] => stdClass Object
        (
            [ServiceId] => aval
            [Major] => 2
            [Intermediate] => 0
            [Minor] => 0
        )

    [ReplyTimestamp] => 2017-01-13T12:56:07.094-06:00
    [AddressResults] => stdClass Object
        (
            [AddressId] => WTC
            [ProposedAddressDetails] => stdClass Object
                (
                    [Score] => 0
                    [Changes] => SERVICE_UNAVAILABLE_FOR_ADDRESS
                    [ResidentialStatus] => UNDETERMINED
                    [DeliveryPointValidation] => UNAVAILABLE
                    [Address] => stdClass Object
                        (
                            [PostalCode] => 97203
                        )

                    [RemovedNonAddressData] => 
                )

        )

)

Business Address

FedEx REQUEST: Reveal
Array
(
    [WebAuthenticationDetail] => Array
        (
            [UserCredential] => Array
                (
                    [Key] => f6uuEKtdBNf4XXy1
                    [Password] => 5cu9Xy2PX6oQLFJIWIiBtrTYK
                )

        )

    [ClientDetail] => Array
        (
            [AccountNumber] => 332470353
            [MeterNumber] => 110516471
        )

    [TransactionDetail] => Array
        (
            [CustomerTransactionId] =>  *** WooCommerce Rate Request ***
        )

    [Version] => Array
        (
            [ServiceId] => crs
            [Major] => 16
            [Intermediate] => 0
            [Minor] => 0
        )

    [RequestedShipment] => Array
        (
            [PreferredCurrency] => NMP
            [DropoffType] => REGULAR_PICKUP
            [ShipTimestamp] => 2017-01-16T00:00:00+00:00
            [PackagingType] => YOUR_PACKAGING
            [Shipper] => Array
                (
                    [Address] => Array
                        (
                            [PostalCode] => 97260
                            [CountryCode] => MX
                        )

                )

            [ShippingChargesPayment] => Array
                (
                    [PaymentType] => SENDER
                    [Payor] => Array
                        (
                            [ResponsibleParty] => Array
                                (
                                    [AccountNumber] => 332470353
                                    [CountryCode] => MX
                                )

                        )

                )

            [RateRequestTypes] => NONE
            [Recipient] => Array
                (
                    [Address] => Array
                        (
                            [Residential] => 
                            [PostalCode] => 97203
                            [City] => MéRIDA
                            [StateOrProvinceCode] => 
                            [CountryCode] => MX
                        )

                )

            [RequestedPackageLineItems] => Array
                (
                    [0] => Array
                        (
                            [SequenceNumber] => 1
                            [GroupNumber] => 1
                            [GroupPackageCount] => 1
                            [Weight] => Array
                                (
                                    [Value] => 75
                                    [Units] => KG
                                )

                        )

                )

            [PackageCount] => 1
            [CustomsClearanceDetail] => Array
                (
                    [DutiesPayment] => Array
                        (
                            [PaymentType] => SENDER
                            [Payor] => Array
                                (
                                    [ResponsibleParty] => Array
                                        (
                                            [AccountNumber] => 332470353
                                            [CountryCode] => MX
                                        )

                                )

                        )

                    [Commodities] => Array
                        (
                            [0] => Array
                                (
                                    [Name] => minisplit-24000-btus-220v-24000btus-220v
                                    [NumberOfPieces] => 1
                                    [Description] => 
                                    [CountryOfManufacture] => MX
                                    [Weight] => Array
                                        (
                                            [Units] => KG
                                            [Value] => 75
                                        )

                                    [Quantity] => 1
                                    [UnitPrice] => Array
                                        (
                                            [Amount] => 1
                                            [Currency] => NMP
                                        )

                                    [CustomsValue] => Array
                                        (
                                            [Amount] => 1
                                            [Currency] => NMP
                                        )

                                )

                        )

                    [CommercialInvoice] => Array
                        (
                            [Purpose] => SOLD
                        )

                )

        )

)

FedEx RESPONSE: Reveal
stdClass Object
(
    [HighestSeverity] => SUCCESS
    [Notifications] => stdClass Object
        (
            [Severity] => SUCCESS
            [Source] => crs
            [Code] => 0
            [Message] => Request was successfully processed. 
            [LocalizedMessage] => Request was successfully processed. 
        )

    [TransactionDetail] => stdClass Object
        (
            [CustomerTransactionId] =>  *** WooCommerce Rate Request ***
        )

    [Version] => stdClass Object
        (
            [ServiceId] => crs
            [Major] => 16
            [Intermediate] => 0
            [Minor] => 0
        )

    [RateReplyDetails] => stdClass Object
        (
            [ServiceType] => FEDEX_2_DAY_FREIGHT
            [PackagingType] => YOUR_PACKAGING
            [DestinationAirportId] => MIA
            [IneligibleForMoneyBackGuarantee] => 
            [OriginServiceArea] => H2
            [DestinationServiceArea] => H2
            [SignatureOption] => SERVICE_DEFAULT
            [ActualRateType] => PAYOR_ACCOUNT_SHIPMENT
            [RatedShipmentDetails] => stdClass Object
                (
                    [ShipmentRateDetail] => stdClass Object
                        (
                            [RateType] => PAYOR_ACCOUNT_SHIPMENT
                            [RateScale] => 0000000
                            [RateZone] => R0002
                            [PricingCode] => ACTUAL
                            [RatedWeightMethod] => ACTUAL
                            [CurrencyExchangeRate] => stdClass Object
                                (
                                    [FromCurrency] => NMP
                                    [IntoCurrency] => NMP
                                    [Rate] => 1.0
                                )

                            [DimDivisor] => 0
                            [FuelSurchargePercent] => 8.0
                            [TotalBillingWeight] => stdClass Object
                                (
                                    [Units] => KG
                                    [Value] => 75.0
                                )

                            [TotalBaseCharge] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 644.0
                                )

                            [TotalFreightDiscounts] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 0.0
                                )

                            [TotalNetFreight] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 644.0
                                )

                            [TotalSurcharges] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 51.52
                                )

                            [TotalNetFedExCharge] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 695.52
                                )

                            [TotalTaxes] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 111.28
                                )

                            [TotalNetCharge] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 806.8
                                )

                            [TotalRebates] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 0.0
                                )

                            [TotalDutiesAndTaxes] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 0.0
                                )

                            [TotalNetChargeWithDutiesAndTaxes] => stdClass Object
                                (
                                    [Currency] => NMP
                                    [Amount] => 806.8
                                )

                            [Surcharges] => Array
                                (
                                    [0] => stdClass Object
                                        (
                                            [SurchargeType] => ADDITIONAL_HANDLING
                                            [Description] => Additional handling surcharge - weight
                                            [Amount] => stdClass Object
                                                (
                                                    [Currency] => NMP
                                                    [Amount] => 0.0
                                                )

                                        )

                                    [1] => stdClass Object
                                        (
                                            [SurchargeType] => FUEL
                                            [Description] => Fuel
                                            [Amount] => stdClass Object
                                                (
                                                    [Currency] => NMP
                                                    [Amount] => 51.52
                                                )

                                        )

                                )

                            [Taxes] => stdClass Object
                                (
                                    [TaxType] => VAT
                                    [Description] => Mexico freight value-added
                                    [Amount] => stdClass Object
                                        (
                                            [Currency] => NMP
                                            [Amount] => 111.28
                                        )

                                )

                        )

                )

        )

)

Thanks for your time and support. If I can get this to work we’re very likely to acquire your plugin in the premium version, since we are trying to offer our real-time rates to our customers.

Greetings,
Isaac.