Feature request: mail queue & auto retry

  • Resolved Surbma

    (@surbma)


    1 month, 4 weeks ago

    Hi,

    I’m using Emailit SMTP service (which is still not added to the supported SMTP services to connect it with its API), that has a “sending limit” to rate limit the emails. The default value is 2 emails per second, which is very low, but can be increased if requested. They have increased it to 15 per second, but it is still very low, when a website is trying to send out emails in bulk at the same time. For example when it is a WooCommerce or subscription website, it can send out a lot of notifications at the same time due to the cron triggering method.

    So it would be nice to have a “mail queue” feature built in your plugin to set the limits. With this feature I can set a timing to only send out as many emails, as the SMTP service can process.

    Other related problem is with these failed emails are, that there is no automatic “retry”, only manual. The automatic retry is like the “mail queue” method, but it works after a failed process.

    So the “mail queue” could prevent failing because of the sending limits of SMTP services and the automatic retry could solve the already failed email problem by trying to re-send them after a period.

    Please consider both features, as these methods could dramatically enhance the success of sending emails with FluentSMTP plugin.

    Here is a plugin for the “mail queue” feature:
    https://wordpress.org/plugins/mail-queue/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    1 month, 3 weeks ago

    Hello @surbma,

    We completely understand how vital these features would be, especially when dealing with SMTP services like Emailit that have sending limits. Your explanation beautifully illustrates the challenges faced by WooCommerce or subscription websites that need to send a high volume of emails simultaneously, where current rate limits can lead to failed deliveries. Implementing a mail queue to respect sending limits and an automatic retry mechanism for failed emails would indeed significantly enhance the success rate and reliability of email delivery for our users. We also appreciate you sharing the example plugin for the mail queue feature!

    We want to confirm that we’ve meticulously logged your suggestion as a feature request. While these specific functionalities are not currently available in FluentSMTP, please be assured that your feedback is incredibly valuable to us.

    Thank you once again for your continued support and for helping us make FluentSMTP even better.

    Thread Starter Surbma

    (@surbma)

    1 month, 3 weeks ago

    The main question is, that what is your ETA for these features? I have to switch to WP Mail SMTP Pro plugin on a lot of websites, as it has these features already implemented.

    If you say, that it will be implemented in a month, than I can only install the free Mail Queue plugin for that period.

    So it is a very important question for me and my business.

    Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    1 month, 3 weeks ago

    We completely understand your urgency and the importance of having an ETA for features that significantly impact your operations, especially when considering alternative plugins like WP Mail SMTP Pro.

    Regarding your question about an ETA for the mail queue and auto-retry features, I must be transparent and let you know that we do not have a specific timeline or ETA for their implementation at this moment. Our development team is continuously working on enhancing FluentSMTP, and user requests like yours play a crucial role in shaping our future updates.

    Thank you again for your patience, your trust in FluentSMTP.

    Thread Starter Surbma

    (@surbma)

    1 month, 3 weeks ago

    Thank you for your honest answer!

Viewing 4 replies - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.