Plugin Author
Zorem
(@zorem)
I checked the Sendle plugin code and they do not add tracking info into WooCommerce orders meta.
They fetch all processing order to their third party toll and generate label there and return reference number. and based on that reference number users can track orders using shortcode or widget.
So we can’t add code snippet for compatibility of this plugin, you can contact Sendle to find a way that they can return the tracking info into the shipment tracking meta that we use in our plugin.
Plugin Author
Zorem
(@zorem)
Hi, ok, I will check this with Sendle, which Sendle integration/plugin do you use?
I’m using the official sendle one. This was their response to me pasting your email..
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Louise (Sendle)
Aug 19, 3:58 PM AEST
Hi Ricky,
Thanks for reaching out to us with your feedback and feature request. I’ll be passing this on to our wider team.
In the meantime, our Sendle API documentation can be provided to the developer so they can use it to build a custom integration which will allow for tracking to flow through:
1. A link to the API Documentation
2. A link to the API Help Centre Article.
If you or the web-developer have any further questions with regards to our API, please send an email to api@sendle.com and our development team will help you.
I hope this helps!
Sincerely,
Louise
Customer Happiness Champion
❯
Sendle – Cheaper, easier, smarter than post
w. support.sendle.com
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Plugin Author
Zorem
(@zorem)
Hi, Thanks, we do offer support for Sendle real-time Tracking with TrackShip integration.
As I understand, your need is not the tracking with the API but compatibility with the Sendle plugin so after you generate a label for an order, it will return the tracking info into the AST plugin order meta fields and you will not need to manually copy/paste
I am in contact with Sendle and I will update you once we have an update.
Thanks 🙂
