Fatal error: Call to undefined method

  • jadecloud17

    (@jadecloud17)


    12 years, 10 months ago

    I tried to update my site to the lateset version of wordpress through the automatic updater but it failed. Since then I haven’t been able to access the site or the wp-login. Everytime I try I get a message saying Fatal error: Call to undefined method WP_Scoped_User::WP_User() in /home/content/p/r/a/praxisforlife/html/wp-content/plugins/role-scoper/scoped-user_anon.php on line 31. I have no idea how to resolve this issue and I need to get access back to the site, update it, and update the content. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • WPyogi

    (@wpyogi)

    12 years, 10 months ago

    Looks like you need to deactivate the role-scoper plugin – which you can do via FTP or other file manager accesw – see:

    http://codex.wordpress.org/Login_Trouble#Disable_Plugins

    Thread Starter jadecloud17

    (@jadecloud17)

    12 years, 10 months ago

    How can I access that as I am not the one who originally made the site. I have only come on to update the content for the owner.

    WPyogi

    (@wpyogi)

    12 years, 10 months ago

    You’ll need to get access to the site files on the server – via FTP or another file manager system like Cpanel – depending on what the hosting company uses. Where is the site hosted?

    Thread Starter jadecloud17

    (@jadecloud17)

    12 years, 10 months ago

    I just sent a message to the owner to find out where it is hosted but he is very technologically illiterate and the site hasn’t been touched in years. Is there some way I can find that information in the likely event that he doesn’t know where it is?

    WPyogi

    (@wpyogi)

    12 years, 10 months ago

    Appears to be GoDaddy:

    http://www.whoishostingthis.com/praxisforlife.org

    So you could contact them for help with accessing the site, though I expect they will require some proof of ownership, etc.

    Thread Starter jadecloud17

    (@jadecloud17)

    12 years, 9 months ago

    So I was finally able to access the files and just added an x on the end of role-scoper plugin folder name to disable it temporarily while I work on everything and it looks like that solved everything. Thanks for your help!

Viewing 6 replies - 1 through 6 (of 6 total)

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