Export Forms not working

  • Resolved irncru

    (@irncru)


    9 years, 4 months ago

    After exporting a form I open it in notepad and just get an absolute mess of crap that contains everything except the actual data. You can view an example below. The form submissions contain about 5 email addresses, which are nowhere to be seen.

    https://www.dropbox.com/s/z76ov7t2l1hj1su/TuitionNotification?dl=0

    I tried updating to the latest version in case that fixed it, only for all of my forms and settings to completely disappear. I rolled back to 2.9 and got everything back, despite the version number now still appearing at 3, so I don’t even know what version I have now.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Kyle B. Johnson

    (@kbjohnson90)

    9 years, 4 months ago

    @irncru the form export is a compressed copy of the form data in a raw format.

    It sounds like what you are looking for is the Submissions export, which is located at Forms -> Submissions. After you select a form, the page will refresh and you should see a “Download All Submissions” button at the bottom of the page.

    If not, I would suggest that you contact support: http://ninjaforms.com/contact

    Thread Starter irncru

    (@irncru)

    9 years, 4 months ago

    I’m an idiot. Thanks for clarifying.

Viewing 2 replies - 1 through 2 (of 2 total)

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