Errors when switching between languages

  • Resolved gemgems89

    (@gemgems89)


    3 years, 2 months ago

    Hi,

    On this site when I navigate to a product, then press Hebrew to view that product in Hebrew, then navigate to a different product in Hebrew, and then try to view that product in English, the page that is meant to be in English suddenly changes to RTL and the product image disappears. The menu on the product pages also changes to RTL even though it’s the English site. The only thing that resolves the issue is to completely disable the cache plugin and then reactivate it again, or to enable Divi builder, save and disable. But simply clearing the cache does not help. I have tried several caching plugins and clearing the cache with all of them doesn’t help. I have also tried disabling the caching plugins altogether and the problem still persists. Do you know how we can resolve this issue? Even if one person does this process the site is broken for everyone (i checked in incognito and on other devices) so it’s actually breaking the website.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Anghel Emanuel

    (@anghelemanuel99)

    3 years, 2 months ago

    Hello there,

    Thank you for letting us know about this!

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ​​Briefly disable all other plugins and enable the default Twenty Twenty One theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind Regards,

    Thread Starter gemgems89

    (@gemgems89)

    3 years, 2 months ago

    Hi thanks for your reply. I deactivated all the plugins and the issue still persisted. Then I switched to Twenty Twenty One theme and I was not able to replicate the issue. So if it’s not an issue with the plugins, it’s a conflict between Divi and TranslatePress. So how do we resolve this?

    Plugin Support Alex

    (@alexcozmoslabs)

    3 years, 1 month ago

    If this still an issue? If so, please reply to this ticket or create another one on the support channel.

Viewing 3 replies - 1 through 3 (of 3 total)

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