[NSFW] ERROR SQUARE

  • accelmovil

    (@accelmovil)


    2 years, 6 months ago

    hola, hace semanas eh tenido que desactivar el complemento de square y estoy planteándome ya irme de wordpres porque son un error detras del otro, ahora resulta que en los pagos con tarjetas de square con el plugins de woocomorce da el siguiente error a todos los clientes:

    Error en el pago de Square (código de estado GENERIC_DECLINE: Error de autorización: “GENERIC_DECLINE”) El estado del pedido cambió de Pago pendiente a Fallido.

    y resulta que el error proviene porque el complemente no lanza la pestaña de autorización bancaria 3ds para que el usuario pueda autorizarlo en su banco, ya me intente hacer compras yo como cliente en web y sucede lo mismo, no pasa la compra ni la tarjeta y el pedido sale de pendiente a fallido porque no funciona bien el complemento, alguien me pude ayudar? es urgente una solución.

    The page I need help with: [log in to see the link]

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  • Saif

    (@babylon1999)

    2 years, 6 months ago

    Hello @accelmovil,

    Thank you for reaching out!

    Hello, weeks ago I had to deactivate the Square plugin and I am considering leaving WordPress because they are one error after another, now it turns out that in payments with Square cards with the Woocomorce plugins it gives the following error to all clients : Square payment failed (GENERIC_DECLINE status code: Authorization error: “GENERIC_DECLINE”) The order status changed from Pending Payment to Failed. and it turns out that the error comes because the plugin does not launch the 3ds bank authorization tab so that the user can authorize it in their bank, I already tried to make purchases as a customer on the web and the same thing happens, the purchase or the card does not pass and The order goes from pending to failed because the plugin does not work well, can someone help me? A solution is urgent.

    I understand that your customers are experiencing issues with the 3DS window not working properly, correctly?

    As a first step, please try disabling all caching, security, or performance-related plugins that might introduce JavaScript minification.

    If that doesn’t solve the issue, please attach a copy of your site’s System Status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)

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