Hi,. Can you please send a link to your petition, I will check it out.
Thread Starter
andi22
(@andi22)
OK, I sent you the link to my site as a support ticket on your website.
Thank you for your assistance!
Thread Starter
andi22
(@andi22)
Hi 123Host,
never heared back from you … did you receive my ticket?
I thought I had replied but now I can’t see where I did that. From memory I said that I can’t recreate that issue, there are no errors in the log from my public site or development site.
But I will check again. Can you post the URL here, sorry for the mixup.
Thread Starter
andi22
(@andi22)
No, problem, thanks for your efforts.
Can I send you the URL via any kind of personal message? Don’t want to post it here for everyone …
Thread Starter
andi22
(@andi22)
Ok, thanks! I have sent you the URL.
It looks to me like you are using version 1.8 which is really out of date. The current version is 1.16.2
From the source code in your page: <!-- SpeakOut! Email Petitions 1.8 -->
I suggest you update the plugin and then see if it keeps throwing errors.
Thread Starter
andi22
(@andi22)
Ok, so let’s do so. Thanks!
I see you have upgraded to 1.16.2 – did that solve it?
Thread Starter
andi22
(@andi22)
Yes, it seems so. Thank you for your assistance.
But there is still an other issue, causing long loading times of our frontpage. We have there a couple of signiturecount-shortcodes [signaturecount id=”…”]. In our database we have now over 900.000 signatures cuasing aroung 90 MB db-storage and I suspect the problem to get even worse with extending signatures.
Sorry for asking so much questions, but is there anything we could do in order to speed up the loading times? I think it would’t be necessary to load all of the petitions from the db if only the signature-count of about 8 – 10 shall be showed.
Thank you! I just made a donation for the great job you are doing with that plugin.
If you go into dashboard > SpeakOut! > settings > signature list tab, the 3rd item down rows is likely blank. If you add the number of signatures to display in there (50?) it will only show that many rows.
Hope that helps.
Thread Starter
andi22
(@andi22)
Thank you, but that field wasn’t blank. “50” was already filled in there, I reduced that now to “20”.
But I think that won’t make any difference, because we nowhere show the list of subscribers on the front end.
OK, then I am not sure what could be loading so much data. Even if you have millions of signatures, it is only going to get the number in that field.
Perhaps your database needs to be optimised. That is possible if you have a huge amount of data.
Thread Starter
andi22
(@andi22)
mhh, I optimise the db every 1-2 weeks …
