Error occurred while updating SpamFireWall

  • Resolved padcreative

    (@padcreative)


    4 years, 9 months ago

    Hi there, I just visited one of our sites and this came up on the CleanTalk page:

    Errors:
    2021-06-23 14:47:35: Error occurred while updating SpamFireWall local base. Error: CREATE TEMP TABLES: COULD NOT TRUNCATEwp_template_cleantalk_sfw_temp
    You can get support any time here: https://wordpress.org/support/plugin/cleantalk-spam-protect.

    Not sure what it means!

    Can you advise please?

    Thanks
    Pete

Viewing 4 replies - 1 through 4 (of 4 total)
  • SergeM

    (@serge00)

    4 years, 9 months ago

    Hello, @padcreative.

    Please, do the following:
    • WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> Advanced settings —> set the option “Complete Deactivation” to “On” —> Save Changes;
    • WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate again.

    Then synchronize the plugin:
    • WordPress Admin Page —> Settings —> Anti-Spam by CleanTalk —> press the button “Synchronize with Cloud”

    Did it help?

    SeeJaneB

    (@janiebee83)

    4 years, 9 months ago

    Just had the same problem as initial poster. Went through all of this and now the error is gone.

    Plugin Author alexandergull

    (@alexandergull)

    4 years, 9 months ago

    Hello @janiebee83
    We are glad that this helped.
    Best regards.

    Thread Starter padcreative

    (@padcreative)

    4 years, 9 months ago

    Sorry, I cannot remember which site this was, but I suspect your advice resolved the issue!

Viewing 4 replies - 1 through 4 (of 4 total)

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