laceyrod
(@laceyrod)
Automattic Happiness Engineer
Hi @gnius12 –
Thanks for reaching out.
Can you make sure that you have a price set properly for each variation?
In addition to the price, you’ll also want to make sure that each variation has a positive stock count. In the event that you’re not managing stock, you’ll want to make sure that the stock status is set to “In Stock”.
Can you confirm the above? Thanks!
Good morning,
Thanks for your quick response, But the problem is not yet solved
Product Example:
Link:
https://kantoorinbeweging.com/product/3dee-actieve-bureaustoel-comfortnew/
Explanation of problem:
With the 3Dee office chair – comfort there is no price difference in different seat colors, just like with our sit-stand desks there is in the worktop colors. When filling in the prices and options you therefore fill in ”every color” the same price, as it was possible before and as it is still filled in now. Now after the update/faster making of the website, it does not accept this anymore. Only if you fill in every color and possible combination, he recognizes it on the website.`
Could it be a possibility that there is a JavaScript error on the second page: add-to-cart-variation.min.js. ?
Can you look into this with some speed as we can’t sell any products right now
Thanks in advance!
Please can you help me with any direction or solution?
laceyrod
(@laceyrod)
Automattic Happiness Engineer
Hi @gnius12 –
Thanks for your reply.
When filling in the prices and options you therefore fill in ”every color” the same price, as it was possible before and as it is still filled in now. Now after the update/faster making of the website, it does not accept this anymore. Only if you fill in every color and possible combination, he recognizes it on the website.`
I’m not quite sure I’m following. Would you mind further elaborating on what’s happening? Are you saying that you weren’t required to fill in all of the variation pricing before? From what I’m aware, this has been required for quite some time.
Also, I was visiting the product in question, and I’m not seeing that error anymore. Was this something you were able to get resolved? Or did you add the prices as I suggested?
Hi @gnius12
We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.
