Error establishing a database connection

  • Resolved on5am

    (@on5am)


    6 years, 5 months ago

    hello, I installed your program. Unfortunately this put the website out!
    https://on5vl.org/
    I now have this displayed “Error establishing a database connection” ans I no longer have access to the website
    what can I do?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • mbrsolution

    (@mbrsolution)

    6 years, 5 months ago

    Hi,

    I now have this displayed “Error establishing a database connection”

    I checked your site and I don’t see any error messages displayed on the homepage. Try deleting the browser cache and then try again.

    ans I no longer have access to the website

    Do you mean to say that when you try to log into your admin panel you receive an error message? Are you trying to log in using yoursite.com/wp-admin.php or yoursite.com/wp-login.php?

    Thank you

    • This reply was modified 6 years, 5 months ago by mbrsolution.
    • This reply was modified 6 years, 5 months ago by mbrsolution.
    Thread Starter on5am

    (@on5am)

    6 years, 5 months ago

    Thank for reply.
    yes indeed I have just solved the problem.
    first I restored my website in j-1 and in secod I recovered a backup of the database at OVH and everything is ok now.
    I don’t really understand what happened, I did a cleanup and after I had to restore the database in phpmyadmin of OVH.
    it’s a bad memory, I think I’ll wait to clean up.
    thank-you for your prompt response

    mbrsolution

    (@mbrsolution)

    6 years, 5 months ago

    I am glad you manage to fix your issue.

    If your issue is resolved, can you mark this support thread as resolved.

    Thank you

    Plugin Author Younes JFR.

    (@symptote)

    6 years, 5 months ago

    Dear @on5am,
    Thank you for contacting me and for reporting this issue. First, I’m happy to know that you managed to fix it. Second, could you please kindly let me know what you have cleaned in order to investigate more on this issue? Have you installed any other plugins before you get that error? Thank you,

    Thank you so much @mbrsolution for the support you have provided. I really appreciate it and liked how members of this community can help each other 🙂

    Best regards,
    Younes

Viewing 4 replies - 1 through 4 (of 4 total)

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