Error confirmation email sended

  • grollaz

    (@grollaz)


    10 years, 10 months ago

    Hi, i have contact form 7 on my wordpress multisite.
    With the previous version it was working fine, now with the last update, when i send an email from my website, i receive it, but the user not receive the green confirmation message on the page.

    After the send button, remains always visible the icon of arrows running.
    What i can do?

    Thanks.

    https://wordpress.org/plugins/contact-form-7/

Viewing 1 replies (of 1 total)
  • Neil Murray

    (@buzztone)

    10 years, 10 months ago

    The spinning arrow is a common symptom of a JavaScript conflict with either your current WordPress theme or one of the other plugins you are using – see Contact Form 7 Email Issues – there is a link there that covers JavaScript Conflicts.
    ​
    Step by step approach to finding JavaScript Conflicts

    1. Switch temporarily to a WordPress default theme (Twenty Eleven etc.) and see if the problem goes away.

    If it does, you’ve most likely got a JavaScript conflict with your current WordPress theme.

    If switching to default theme doesn’t help it could be one of the plugins you are using that is causing the problem.

    2. Disable all plugins other than Contact Form 7

    If doing that solves the problem, you can then add back each item – one by one, until you find the real cause of the problem.

Viewing 1 replies (of 1 total)

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