• ronaldcav

    (@ronaldcav)


    Hi, I’ve been trying to install the palmeria demo and can’t get it done even after resetting the whole site. i am using the one-click demo import and it always gives me the error (503). I’m also trying to download the demo files: .XML, .WIE, DAT for manual import. Where I can find them?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Eugene White

    (@eugenewhite)

    Hello there! 

    Sorry to hear that you faced such an issue. Please be informed that this usually happens because of a lack of server resources. So make sure it has enough “memory_limit” to import sample data including the step of regenerating thumbnails. 

    Or, you may exclude this action by following the steps below:
    – navigate to Appearance > Theme Editor and agree with the warning;
    – in the sidebar on the right navigate within the theme structure: /inc > demo-import.php file;
    – click on the “demo-import.php” file to load it and find the line below:
    //add_filter( 'pt-ocdi/regenerate_thumbnails_in_content_import', '__return_false' );
    – remove the double-slash at the beginning of the line so it will look like this:
    add_filter( 'pt-ocdi/regenerate_thumbnails_in_content_import', '__return_false' );
    – save the changes and try to import sample data once again.

    Keep in mind that you will be able to fulfill this action after import of sample data and regenerating thumbnails using some third-party plugins.

    At the expense of the manual import, I would like to inform you that we don’t currently have appropriate files for this theme, unfortunately.

Viewing 1 replies (of 1 total)

The topic ‘Error 503 – Can´t Import Demo’ is closed to new replies.