• I’m wondering if this is related to the lack of execution time for the upgrade? Whenever I try to login to my WP now, I only get this ‘database update required’ page, which I click on and then the simple white screen with the logo. Try logging on again and back to square one with ‘database update required.’ I can’t seem to find this exact error here so I’m wondering if I have to ask my host (shared hosting) to increase the php file execution time?

    Site seems to be operating fine; I just can’t log into wp-admin without getting stuck in this database update loop.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Usually, that means that your caching plugin or server-side cache just managed to cache the update page.

    If you’re using a caching plugin, consult their documentation for flushing the cache without admin access.

    If it’s a server-side cache, there’s probably a way to clear it in your hosting account’s control panel, or you’ll need to ask your hosting provider to clear Varnish and/or memcache for you.

    If you’re using Cloudflare, clear your cache through them.

    Thread Starter Oceanlines

    (@oceanlines)

    Thanks for the tips. Here’s what I’ve tried so far:

    1. turned off CloudFlare
    2. cleared the cache from my cPanel (A Small Orange, Large shared)
    3. renamed my plug-ins folder to “old” which trashed the website but didn’t fix the “database update required” loop in wp-admin. Re-enabled plug-in folder by properly renaming it.

    What would you suggest next?

    Moderator James Huff

    (@macmanx)

    At this point, contact your hosting provider to see if they can clear memcache.

Viewing 3 replies - 1 through 3 (of 3 total)

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