Hi @carlosburgos,
Your forums are not accessisble for guests, we can’t check it.
But I’m sure it’s a installaiton issue. Some tables don’t exist or damaged in database. Please navigate to Dashboard > Forums > Tools > Debug > Tables admin page and check errors. If you found any please click on the [Solve database problems] button.
hi, the forum is accessible to guests, as you can see
as you told me, i pressed the solve button, but that topic still appears at the top of the forum
it is a topic that when pressed it takes me back to the forum index
in the previous query I left the link, but to see that topic [with the subject “dejar de atraer mismo patrón”] it is better to go to the root, by clicking here: https://centropuntocero.com/foro/
thank you for your answer
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This reply was modified 6 years, 4 months ago by
carlosburgos.
Ok,
First please navigate to Dashboard > Forums > Dashboard admin page and click on the [Delete all caches] button. The old topics may not be solved, just create a new one and test it.
Also, I see the forum page is caching by “W3 Total Cache”. This is not good. wpForo pages display dinamic information, but this cache plugin makes all static. Thus you see wrong infomration and data. wpForo has built-in cache system for forum pages, so you should exlude forum main page from W3 Total Cache plugin. This pugin should ahve an option to exlude a certain page, please find that option and exlude the forum page:
/foro
/foro/
/foro/*
ok, i have deleted the forum caches, and i have configured w3 total cache to exclude the forum pages that you have indicated to me
in any case, the problem is still there: a topic that i cannot access, answer or delete 🤷♂️
can’t i do anything with this? thank you for your time 🙋♂️
Could you please remove that topic?
I just want to make sure this is a topic specific issue, this is not a general issue. I think something is wrong exactly with that topic, all other works find. Am I right?
yes, i can access the other issues without problems
but when i try to get into the topic, clicking on it takes me back to the forum
it’s as if that topic didn’t exist
how can i delete it?
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This reply was modified 6 years, 4 months ago by carlosburgos.
You can delete that topic in Dashboard > Forums > Moderation admin page, click on the Published Tab and find use the delete button to remove it.
in the moderation admin page this topic does not appear in any way, under any filter [published or not], so I cannot delete it 🤷♂️
Ok, then you should find it in Database. You should have a phpMyAdmin database manager in Hosting Service cPanle. In the phpMyAdmin, find your website database, then find wp_wpforo_topics table. Open that table (browse) and find the topic you want to remove. There are delete button for each topic:
i’ve already deleted it with phpmyadmin … i don’t know what could have happened to make that happen
thanks for everything
Once you deleted this topic, you should go to Dashboard > Forums > Dashboard admin page and click on the [Delete all caches] button again.
i did that, thanks again!
