Contact Form 7 Analytics by Found
[resolved] email only shows short code (4 posts)

  1. jhanratty
    Posted 3 years ago #

    I installed the plugin as per the instructions and activated it. I have added the shortcode to both the form and email, but when i receive an email, instead of data it just shows the shortcode again.
    All that displays in the email is: [found found-808]

    Thanks in advance for any help!


  2. nickws
    Posted 3 years ago #

    This is happening for me too - fresh installation of v1.0.1 - any help much appreciated!

  3. styks1987
    Posted 3 years ago #

    Me too

  4. Found
    Plugin Author

    Posted 3 years ago #

    Hi Guys,

    I believe you are adding the wrong shortcode type to the emails.
    If you look at the screenshots, i'm creating a field called analytics of type found there.
    So i'm adding [found analytics] to my form and [analytics] only! in my email templates.
    Based on the same logic, you have to add [found-808] to your emails only, not [found found-808] - this shortcode must be added to your form.

    Please let me know how you get on.


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