Email confirmation link doesn’t work

Hello @ultimatemembersupport ,

thanks for the reply!

I do recieve the Email with the link, but the link URL is as shown above, which obviously leads to a blank page.

I don’t have any security plugins installed at this point.

thanks and regards.

@mehdi95100 ok good luck,

as @champsupertramp said, before adding the code, check if in the “code” section of the Editor for the activation email the code is as follows:

href=”http://{account_activation_link}”

if so, just remove the http://

then it should work as well

Each time i create a fake profile to test if it’s ok, its impossible to connect cause it says that the adress mail doesnt exist. I approved the user but it still doesnt work. But if i change the password in the user dashbord it’s ok.

unfortunaltely, I cant help you with this error, for this you should contact @ultimatemembersupport .

Same for the activation mail, whe i try to make it this way it’s going thru a blank page !.. and when i look a the adress of activation it’s a strange one ‘ http //’ (yeah without the ‘:’) itried a registration with mail antoher plugin and it activate !

yes, this is the error I got as well. to fix it, in your WP dashboard do the following:

Ultimate Member –> Settings –> Email –> Account activation Email

*here is the email template which you can edit by your needs*

In the top right corner there are to tabs named “Visual” and “Text”

klick on the “Text” tab –> now you see the same content as shown in the “visual” tab, but in HTML Code. Here you need to search for the “{account_activation_link}” tag. right before this tag there will be “http: //”

Just delete this “http: //” before the “{account_activation_link}”

DONT FORGET TO HIT SAVE –> problem solved.

all the best

• This reply was modified 6 years ago by perfectic.
• This reply was modified 6 years ago by perfectic.