Duplicate Orders, and orders never completed

  • Resolved chrispymm

    (@chrispymm)


    4 years, 7 months ago

    Hi,

    On August 2nd I ugraded a clients site to Woocommerce Paypal Payments from WooCommerce Paypal Pro

    I have just been informed by the client that orders are not being marked as completed – they are staying in a processing state.

    Payment is being taken successfully in Paypal (using Paypal Card Processing) but the order in the site is never being marked as complete.

    The plugin docs make no mention of any settings required for IPN or PDT? Do these need to be configured. I had an old IPN url enabled for Payments Pro – which was failing in the logs. I have now disabled this… but that did not resolve the error.

    This plugin seems to have some fairly major issues, especially given that it is now the default and recommended way of using Paypal with WooCommerce!

    Any help in resolving this issue much appreciated,
    Thanks,
    Chris

    P.S. I am also going to raise a support ticket on your site too.

Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Duplicate Orders, and orders never completed’ is closed to new replies.