• First of all, I LOVE the theme! It’s easy to use and I’ve had no difficulty customizing my site using the child theme with snippets from the website and your “Font Customizer” plugin.

    I am using “The Events Calendar: Eventbrite Tickets” plugin to create events pages with data pulled from the EventBrite.com site. For displaying the new event page, the plugin lets me choose its own “Events Page Template,” or I can use the “Default Page Template,” which comes from Customizr. The plugin’s “Events Page Template” works, but isn’t themed so the page doesn’t look very integrated into my site.

    However, when I select the “Default Page Template,” which is the Customizr template I use on all other pages, the event page looks much better, but now shows the “entry-content” twice. In firebug the high-level code looks like:

    <article id="page-0" class="post-0 page type-page status-draft hentry row-fluid">
      <header class="entry-header">
      <div class="entry-content">
      <header class="entry-header">
      <section class="entry-content ">
    </article>

    This looks like a compatibility issue between the theme and the plugin, which sometimes can’t be avoided, so I am looking for answers from here and from the plugin’s support. The event page is private because I don’t want anyone to be able buy tickets to my event yet, so I would have to email a login and link. Any suggestions would be greatly appreciated!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Unfortunately, as that’s a paid plugin, it’s impossible to debug from here. The plugin authors, on the other hand, have full access to Customizr’s code. As you’ve paid for it and Customizr is a very popular wordpress.org theme (now over 650,000 downloads), I’d ask for some support from the plugin authors—specifically on how to suppress the section.

    Thread Starter jheske

    (@jheske)

    Thanks very much for the reply!

    I have already been working with the plugin designer and they have been very helpful, but of course they say the problem is with the theme. I know I can suppress the section but I really want to understand why it is showing up twice, in case I’m missing a setting or something else in the theme, and if I should suppress the section with CSS or if I’ll need to add some PHP code to my child theme.

    If Customizr had paid support I would be happy to pay to open a ticket, but now I’m on my own with no solution. That’s always a big problem with free themes, even the best ones.

    You’re never alone with Czr 😉

    Will flag to Nic to see if he can advise.

    Thread Starter jheske

    (@jheske)

    Thanks very much for trying to help!

    My event page is now live with the plugin disabled. I used a less-convenient workaround to display my event. If anyone is kind enough to offer to look at it, I can re-enable the plugin and display the event on a test page.

    If it doesn’t harm a live site, suggest you do that as Nic won’t be able to diagnose without it. But no guarantees of when he’ll look at it.

Viewing 5 replies - 1 through 5 (of 5 total)

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