• Resolved Shokoofe

    (@shokoofezand)


    i downloaded stock report from analytic woocommerce.but my emali is empty!i check spam too… i want access to file direct no by send to email

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey @shokoofezand

    i want access to file direct no by send to email

    To access your analytic report directly you can do so by clicking the Download button in the table header. However, this is restricted to only one page of the report, otherwise, the report would be sent to the email address that is attached to your WordPress account.
    You can read about it here: https://woocommerce.com/document/woocommerce-analytics/#analytics-basics__table

    i downloaded stock report from analytic woocommerce.but my emali is empty!i check spam too

    If you are not receiving your admin emails this could be happening because WordPress hosting server is not properly configured to use the PHP mail () function. You can check this troubleshooting tips

    Hope this helps!

    Hi @shokoofezand

    Did you clear the analytics cache in WooCommerce > Status > Tools > Clear analytics cache?

    If you already tried that, and the issue persists, please try Reimporting Historical Data in Analytics > Settings, and check again.

    If it is not working, check under WooCommerce > Status > Scheduled Actions to see if any stuck processes are preventing the updated information from being imported.

    Also, can you please check your Report settings found at Analytics > Settings and ensure that you are not excluding any statuses besides Cancelled and Failed.

    We haven’t heard back from you, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 3 replies - 1 through 3 (of 3 total)

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