Hi @marcmotor
Thanks for reaching us.
To guess the possible reason we need to see the system status. Please, copy the system status from here and paste it into your next reply.
Make sure to keep the debug mode on from here before copying the system status.
Best regards,
Hi Badal,
Thank you for your reply.
This is the status:
WooCommerce Version: 6.7.0 - You are using the latest version of WooCommerce.
Product Types: ☞ Simple Product [simple]
☞ Grouped Product [grouped]
☞ External/Affiliate Product [external]
☞ Variable Product [variable]
Total Products: WP Query: 358
WC Product Query: 5
Both Query: 358
Product Total by Types.
☞ Simple Product: 5
Product Per Batch: 200
Product Query Type: WC_Product_Query
Default Customer Location: Default Customer Location
Geolocate
Multi Language Site: You are using WPML for multi language site. But the free version of this plugin is not compatible with WPML. Using Woo Feed Pro you can make feed for each language.
You can read this doc about: How to make feed for WPML languages?
Multi Currency Site: Below Multi Currency Plugins are compatible with Woo Feed Pro.
☞ Currency Switcher WooCommerce by Aelia
☞ WooCommerce Currency Switcher by Realmag777
☞ WooCommerce Multilingual
☞ Polylang
WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
WP CRON: Ok
Upload Directory: Ok - Writable.
Cache Plugin Installed: No.
WordPress Multi Site: No
Home Url: https://ultimaterectifier.com
Site Url: https://Ultimaterectifier.com
Version: 6.7.0
Log Directory: /mnt/web110/b1/20/511788620/htdocs/STRATO-apps/wordpress_UR/wp-content/uploads/wc-logs/
Log Directory Writable: Yes
WP Version: 6.0.1
WP Multisite: No
WP Memory Limit: 256 MB
WP Debug Mode: No
WP Cron: Yes
Language: en_US
Server Info: Apache/2.4.54 (Unix)
Php Version: 8.0.20
Php Post Max Size: 64 MB
Php Max Execution Time: 300
Php Max Input Vars: 1.95 KB
Curl Version: 7.83.0, OpenSSL/1.1.1o
Suhosin Installed: No
Max Upload Size: 64 MB
Mysql Version: 5.7.38
Mysql Version String: 5.7.38-log
Default Timezone: UTC
Fsockopen Or Curl Enabled: Yes
Soapclient Enabled: Yes
Domdocument Enabled: Yes
Gzip Enabled: Yes
Mbstring Enabled: Yes
Remote Post Successful: Yes
Remote Post Response: 200
Remote Get Successful: Yes
Remote Get Response: 200
Flatsome: 3.15.7 (Latest:0)
WPML Multilingual CMS (OnTheGoSystems): 4.5.8
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd (SeedProd): 6.13.1
Contact Form 7 Multilingual (OnTheGoSystems): 1.1.0
Contact Form 7 (Takayuki Miyoshi): 5.6.1
Elementor (Elementor.com): 3.6.7
Jetpack (Automattic): 11.1.2
Nextend Social Login (Nextendweb): 3.1.5
Sendcloud | Smart Shipping Service (Sendcloud B.V.): 2.2.5
Use Any Font (Dnesscarkey): 6.2.94
CTX Feed (WebAppick): 4.4.69
WooCommerce EU VAT Assistant (Aelia): 2.0.32.220704
WooCommerce Shipping & Tax (WooCommerce): 1.26.2
WooCommerce (Automattic): 6.7.0
Wordfence Security (Wordfence): 7.5.11
WPML String Translation (OnTheGoSystems): 3.2.1
Custom Product Tabs for WooCommerce (YIKES, Inc.): 1.7.9
Feed Files
Array
Fatal Errors
No Logs Found.
Hi @marcmotor
Make sure to keep the debug mode on from here before copying the system status. Here we can see the wp-debug mode is disabled.
Thank you,
Hi Badal,
Thank you for your support.
The debug mode is checked, do i need to uncheck it?
Debug Mode Clear All Log Data
Enabling Logging will decrease performance of feed generation.
This is (on)
Send Debug Info Allow CTXFeed To Collect Debug Info.
To opt out, leave this box unchecked. Your Feed Data remains un-tracked, and no data will be collected. No sensitive data is tracked.
See What We Collect.
This-one is checked.
Hi @marcmotor
Please, perform a plugin conflict test. Keep the other plugins disabled, switch the theme on a staging site, and check if it helps generate the feed.
If it helps, activate the plugins one by one and check which one is causing the issue.
Thank you,
Hi Badal,
I already tried that solution with no succes. I did it now again.
WooCommerce Version: 6.7.0 - You are using the latest version of WooCommerce.
Product Types: ☞ Simple Product [simple]
☞ Grouped Product [grouped]
☞ External/Affiliate Product [external]
☞ Variable Product [variable]
Total Products: WP Query: 359
WC Product Query: 6
Both Query: 359
Product Total by Types.
☞ Simple Product: 6
Product Per Batch: 200
Product Query Type: WC_Product_Query
Default Customer Location: Default Customer Location
Geolocate
Multi Language Site: No
Multi Currency Site: No
WP DEBUG Status: WP_DEBUG is false. If you having any issue with the plugin then set WP_DEBUG to true so that you can find the issue from logs. You can learn more about debugging in WordPress from here.
WP CRON: Ok
Upload Directory: Ok - Writable.
Cache Plugin Installed: No.
WordPress Multi Site: No
Home Url: https://ultimaterectifier.com
Site Url: https://Ultimaterectifier.com
Version: 6.7.0
Log Directory: /mnt/web110/b1/20/511788620/htdocs/STRATO-apps/wordpress_UR/wp-content/uploads/wc-logs/
Log Directory Writable: Yes
WP Version: 6.0.1
WP Multisite: No
WP Memory Limit: 256 MB
WP Debug Mode: No
WP Cron: Yes
Language: en_US
Server Info: Apache/2.4.54 (Unix)
Php Version: 8.0.20
Php Post Max Size: 64 MB
Php Max Execution Time: 300
Php Max Input Vars: 1.95 KB
Curl Version: 7.83.0, OpenSSL/1.1.1o
Suhosin Installed: No
Max Upload Size: 64 MB
Mysql Version: 5.7.38
Mysql Version String: 5.7.38-log
Default Timezone: UTC
Fsockopen Or Curl Enabled: Yes
Soapclient Enabled: Yes
Domdocument Enabled: Yes
Gzip Enabled: Yes
Mbstring Enabled: Yes
Remote Post Successful: Yes
Remote Post Response: 200
Remote Get Successful: Yes
Remote Get Response: 200
Twenty Twenty-One: 1.6
CTX Feed (WebAppick): 4.4.69
WooCommerce (Automattic): 6.7.0
Feed Files
Array
Fatal Errors
No Logs Found.
But it stil doesn’t generate feed.
Hi @marcmotor
Please, create a support ticket here.
Thank you,
Hi Badal,
Thank you for you quick reply.
I have send a support ticket.
Kind regards,
Marc
